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Patient Connect

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Include appointment type in patient reminder notification

Can a pneumonic be created to include the appointment type within the appointment reminder text message? This would be especially helpful for patients scheduled for a telehealth appointment so they do not accidentally come into the office. It was ...
Guest about 13 hours ago in Patient Connect 0

Would like to send a form to multiple patients at one time through Patient Connect. Would also then like to have a report to see which patients have sent back the form.

There are some forms that we would like to send to multiple patients at one time. It could be a notification form or it could be a form that needs to be signed by the patients and sent back. Instead of sending them 1 by 1. It would be nice to be a...
Linda Pfeifle 5 days ago in Patient Connect 0

Secure Messages

It would be amazing if secure messages were sent to the providers nursing team or if nurses could initiate the secure messages with patients.
Laken Lawson about 1 month ago in Patient Connect 0

Have system request a retake on the drivers license and insurance cards if quality of the photo is poor.

On patient connect when patients are uploading their drivers license and or insurance cards the quality has been poor. The images are blurry and there is other stuff in the back ground of the picture, and we are unable to use the photo. Once the p...
Guest 22 days ago in Patient Connect 0

Patient Connect - Post-appointment message to obtain patient feedback

It would be useful if Patient Connect would send a post-appointment message to patients. Ideally, we would be able to include a link to a patient satisfaction survey, or a link to allow a patient to leave a Google review, for example. This should ...
Brandon Huffstutler 4 months ago in Patient Connect 1

Patient Connect – Text message audit log

Need: Need a way to audit/review the text messages that are sent to patients. We would like the audit to include the date/time text sent, text message receiver phone number, name of patient, and the contents of the text message. Reason: We get com...
Kenneth Langworthy 3 months ago in Patient Connect 0

need reports for patient connect for totals - daily and by modality

we need to be able to do some reporting on number of patients scheduled, daily and monthly totals and by modality
Guest 4 months ago in Patient Connect 2

Patient Connect Opt In Default

In Patient connect would like a feature to opt in all patients automatically. When you push them the opt in opt out policy, if they opt out, it will opt them out. Otherwise everyone is opted in.
Teresa Weber 5 months ago in Patient Connect 2

Patient Connect and MyCareCorner

I have shared this with the Patient Connect work group but adding as a Dream Factory to rally more user support. Background: Patient connect allows us to customize the appointment message that is sent to a patient. In our hospital we have turned o...
Susan Gutjahr 5 months ago in Patient Connect 0

Patient appointment reminders

Need a way to send out manually an appointment reminder with a confirmation link. We have had several patients forget their appointment times and will call the facility, would be nice if we could re-push the reminder to them with the information a...
Tara Elliott 11 months ago in Patient Connect 1 Future Development