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TruBridge EHR - Other Topics

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Need more options in reports (Report Dashboard and Ad Hoc) so we don't have to send a report to Excel and have to do a whole bunch of filtering and sorting in order to make a report work.

We have encountered multiple times where we have needed reports with specific information and most of the time we were unable to just pull a report from Reports Dashboard or create an Ad Hoc report that showed the information we were looking for i...
Linda Pfeifle over 1 year ago in Technical 0

Change Microsoft Word Macro Dependencies to Save O365 Costs

O365 could cost us 4 times more due to the Trubridge EHR Macro dependency. We all will be forced to Microsoft Office 365 by October 2025 or 2026 (depending which Office version you currently run). Trubridge EHR is dependent on the Microsoft Word M...
Grady Warner about 1 year ago in Technical 0 Product Owner Review

Create an easy access point in the TWC (CW5) screens to print lab labels

Sometimes lab labels need to be reprinted and there is not an easy way to access and reprint them in TWC. It would be great to have a button in Order chron to reprint lab labels.
Sabrina Wiles over 1 year ago in Ancillary / Thrive Web Client 0

Option to disable the auto-save option for password in the web client.

Since most web browsers allow auto-save, the password used by Evident web client is getting saved in the browser. We cannot disable the auto-save function of the browser entirely, as users rely on it for less critical systems. However, it is impor...
Suby Philip 9 months ago in Thrive Web Client 0

Variance reports

The variance reports are cumbersome. You are pushing the web client side which intern I am pushing with my staff but now I have to tell them they will have to go back to the UX side for variance reports since they are working for some and not othe...
Guest 12 months ago in Quality / Thrive Web Client / TruBridge EHR - Clinical 0

Allow Portal Messaging to be sent straight to the provider's nurse instead of through a provider's Folder

Many times, nurses are forgetting to view the portal messages because it is not sent straight to their inbox.
Georgia Finch 5 months ago in MyCareCorner 0

Imaging results section in MCC

It would be nice to have a section in MCC dedicated to imaging results just like the section dedicated to lab results. We get numerous calls from patients frustrated because of how difficult it is to find their imaging reports in the portal.
Clayton Eagerton about 1 year ago in MyCareCorner 1

SECURITIES SEARCHABLE BY NUMBER

It would be great if the behaviors/securities could be searchable by rule number.
Teddy Busby about 1 year ago in Security 4 More Information Needed

Ability for Medications to cross interface

At this time there is no way for medications of any kind to cross interfaces. This puts a kink in clinic future orders, as well as any other interfaces places may use. It would greatly improve functionality and patient safety. Would be a huge bene...
Dolly Chamness over 2 years ago in Interface / Medication Management 1 More Information Needed

Need ability to assign/modify home screen folders by role

We have a very large number of providers and it would be very helpful to be able to assign home screen folders by role instead of one by one.
Nikki Csiki about 2 years ago in Security 1 Product Owner Review