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Dream Factory by TruBridge Ideas Portal
Status Product Owner Review
Created by Susan Gutjahr
Created on Sep 20, 2023

Communication Center Retention Policy Settings Needed

I would like to see Communication Center have settings to allow each facility to set a retention timeframe for faxes, messages, secure texts that follows their organizational retention policy. We are a freedom of information facility and we have retention policies so that we are not bound to produce these types of communication permanently for FOIA or legal cases. Obviously if the communication has been saved to the patient's chart then there are different retention policies that come in to play. I am only referring to the communication center items that are at the highest level and not saved to a patient chart.

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