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Communication Center

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Image Title connection with Communication Center > Document Name or Document Type or Document Category

There needs to be some type of connection with setup of Tables > Business Office > Images > Titles (aka Image Titles) and Communication Center > Document Name or Document Type or Document Category because there is a lot tied to Image T...
Cassi Loutzenhiser 3 months ago in Communication Center 3

Allow for Chart Communication notifications to be seen on any screen rather than just the home screen.

Many times, Chart Communications are not seen fast enough because it does not send a notification anywhere other than the home screen. I wish this could be put at the top of the screen no matter what part of CPSI we are in and maybe be able to lea...
Georgia Finch 4 months ago in Communication Center 2

Add Send Message, Fax and Secure Text to the Summarized Lab Result Provider Folder

When a provider is reviewing Labs in the Summarized Lab Task Folder it would be very helpful if there was the option to Send as a Message, Fax, or Secure text. This is the workflow we would like to implement: Provider reviews all of the patient's ...
Krystal Anderson 11 months ago in Communication Center 7 Product Owner Review

Communication Center Faxing forward fax to another fax number from within the fax

When you have the fax open and are looking at it there is no option to forward fax to another fax # and there is only the option to forward as message so can only send internally. So in order to forward to another fax # then you have to back out o...
Cassi Loutzenhiser 3 months ago in Communication Center 1

Security for who can add/change to Communication Address Book- Faxing

We just implemented Communications Center faxing and noticed that everyone in the entire facility has access to add to the address book. Now we have multiple entries for the same recipient. I would like to control who has access to add to the addr...
Amy Dempsey 4 months ago in Communication Center 0

E-sign options

there needs to be the ability to add e-sign from all document entry points (scanning, communication center, etc) not just batch scanning. We have several documents that come in via communication center faxing that need a provider signature from ou...
Tara Elliott 6 months ago in Communication Center / HIM 2 Product Owner Review

Ability to change recipient when sending a communication

Currently, if you select the wrong recipient to send a communication, you can't change the recipient. You have to start over. This loses the information that you had already put in. Yes, you can remember to copy and then paste it, but you should b...
Alisha Herrmann 7 months ago in Communication Center 0

Communication Center - Faxing - allow fax assigned to pt to be routed for signature

We love Communication Center Faxing. We love that we can take an incoming fax and attach it to a patient and to a specific visit. Now we need to have the ability to take the attached fax and assign it to a user for review or signature purposes. We...
Susan Gutjahr over 1 year ago in Communication Center 9 In Development

Fax Future Orders to another facility

I am a physician at a rural access hospital that serves patients within a large area. It is not uncommon that we send ancillary and nursing orders to outside facilities for things like labs, radiology and outpatient nursing orders ie fluids, outpa...
Guest about 1 year ago in Communication Center / Order Management 1 Product Owner Review

Communication Center Fax Preview

It would be great to have a Fax preview panel like you have with email where you can select a fax and then you have a preview panel that pops up on the side so you can preview the fax without having to open it all the way up and it wouldn't mark i...
Cassi Loutzenhiser 3 months ago in Communication Center 0