Dream Factory by TruBridge Ideas Portal
There are so many places where there are extra clicks needed. Either there is a save and back arrow, update and back arrow, magnifying glass and update and back arrow. There are also no consistencies as sometimes it is a back arrow, update, save, or all of them. There needs to be a better flow and less clicks. Every click is time wasted for nurses, providers, business off staff, ancillary staff, etc.
Example of many clicks in Financials: this is how we were told to do scanning audit: System Menu → POC Access→Patient List→All Patients→change Patient Name to Account Number → type in the account number→Double click patient's name→ Click YES to Patient Moved to Clinical History, Continue? →Med Records tab→ Print EMR→Account Number→ check the boxes of the items to view then Print and Windows. For the next patient chart you must start completely over at Patient List. If there is an easier way to accomplish this, we'd be open to suggestions. In Centriq, there was a tab in the Medical Records area that was a list and you could mark off when the chart was reviewed and completed, with your initials, date and time stamped that scanning audit was done.
And in System Menu the back arrow is at the upper left, then exit at the bottom right. Some screens it's still 0 or exit from the bottom middle of the screen. You must click everywhere to back out.
Hi Linda, thank you for sharing your idea with us! I would like to get a little more information. Could you provide a few examples of pathways where you are seeing these inconsistencies, and how you would like to see the workflow in those areas improved?