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TruBridge EHR - Financial

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Recurring patient balances going into Persona Pay before discharge

We have a PT clinic as well as wound care and cardica/pulmonary rehabs that have patient balances after insurance has processed, but those balances don't go into the patient payment portal until the entire visit has been discharged. It would be ni...
Guest 13 days ago in AR | Revenue Cycle 1

Set up recurring payments without an AR balance

We would like to set up recurring payments for patients without an AR balance. Example: our self pay cardiac rehab patients are billed $60 every month, but we can't set up auto pay because there is no AR balance in persona pay. We are also trying ...
Guest 13 days ago in AR | Revenue Cycle 0

Bucket for Unreceived POs

A frequent complaint I hear is that an invoice cannot be entered and linked to a PO if the PO has not been fully received. The expected workflow is for AP to put invoices such as this to the side, wait a few days, then go back in and try again. If...
Candace Hampton 10 days ago in Accounting 0

Physician table demographics needs to be easily available

When registration is admitting a patient for outpatient testing, they have an order from the provider office that contains the fax number and other demograhic informatin for the ordering provider. However, when they select the ordering doctor, the...
Kim M Carr 9 days ago in Registration 0

Discharging a patient should WORK, regardless of the admit process

We have had several instances lately where despite multiple attempts to discharge patients, they are not being discharged and remain active patients on the tracking board and in census. I tried discharging the patients from the tracking board as w...
Kim M Carr 9 days ago in Registration 1

Patient Consent/Privacy Settings

the informaiton in this screen either needs to be added directly to the census/person profile screens or registration screens need to be added to this new screen which would update the registation process to streamline. These screens and certain i...
Tara Elliott 9 days ago in Registration 0
157 VOTE

Make the Notes application communicate with the ER Log so that Providers can just document times that flow to the ER Log

Make a Notes filter for Seen By Provider time, decision to admit or obs times, time of disposition ect. in Notes application and make it automatically send those times to the ER Log. Also make an alert appear if the seen by provider time entered i...
Sabrina Wiles over 1 year ago in Notes / Registration 14 Future Development

Newborn bracelet with barcode should fit IN a newborn bracelet.

The current 'bracelet that comes from registration for newborns does not allow for the barcode scanner to fit into the bracelet that is placed on the newborn wrist and ankle. This is a patient safety issue for medication administration as there is...
Guest 9 days ago in Registration 0

Additional Basic Search Fields or Saved Search & Layout Options

There are two areas where additional Basic Search fields or Saved Search & Layout column options would be helpful: In Payroll > Expenses. I need to export the reimbursed expenses for just the previous pay period. However, there is no option...
Tammy Potter 10 days ago in 3R Management Suite 0

Charges - allow ability to add account detail notes

Utilization Review works almost exclusively now in TWC. However, they have to jump over to system menu to put in account detail notes. Please add the ability for them to put in account detail notes from the Charges application in the Chart. This s...
Susan Gutjahr 2 months ago in AR | Revenue Cycle 0