Can patients receive a message regarding the prior authorization status of their radiology exams, and a message to call when it's ready to schedule?

Patients are usually anxiously awaiting to schedule their exams. They often call saying they are supposed to have an exam done and they haven't heard anything about the exam. This would help eliminate unnecessary phone calls from patients as well as reduce the number of outgoing phone calls to the patients when we try to schedule the exam. Keeping the patient informed of the status of their exam would be beneficial to the patients and increase efficiency in the radiology department.