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Dream Factory by TruBridge Ideas Portal
Created by Mark Boomhower
Created on Mar 15, 2024

Badges would be helpful in communication center

Many users in TWC that utilize Communication Center have notifications coming from more than one source. Currently users need to click on the bell icon in the upper right corner and open a panel that includes faxes, mailbox and secure texts in order to see which category is sending the notification. Badges are being used in other parts of TWC already. It would be quite helpful if the icons in the left hand menu (Faxing, Mailbox and Secure Texts) showed a bright red badge on the icon that's generating the notification. it would be more noticeable than the number that shows on the bell in the upper right corner. For instance in my own situation, the bell shows I have 9902 notifications.

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