Dream Factory by TruBridge Ideas Portal
With old conventional faxing in CPSI, we used to have a"flash" at the bottom of the screen that would alert users of failed faxes, but that does not function for Faxage. Our ancillary departments would like this feature back (added to communication center) as it fit workflow better.
Yes!!! They get a bell icon for incoming faxes but NOTHING for failed. You have to go all the way into Faxing just to see if the Sent folder has a failed icon. This NEEDS to be in the bell icon for the incoming as well!!!! I spend all my day monitoring EVERYONE's sent faxes just because nobody goes in there and looks unless they notice they have a fax come in.