Dream Factory by TruBridge Ideas Portal
Dear Product Owners, I’m asking for a software wide feature that would create a “pop-up” window, reflexed from the MAR, when a medication is past due and then routinely towards the end of our two shift times (approx 0630 and 1830). I would like the “pop-up” window, when clicked on, to re-direct the user to the MAR, so that they would, in a sense be forced to address the issue. Software wide would be ideal, so that no matter what screen within the system the user was working (ex: flowcharts) they would receive the alert. This would not only prevent excessive times of missed/overdue medications, prevent delay of care, help decrease missed medication stop times, but most importantly improve patient outcomes. I am aware there are a few notification options within your system currently, but none of them quite capture what is actually needed. The home screen alerts do not actually alert as that screen is one that everyone sees when they first login. The “tracking board notifications” is not a feature on Thrive UX, but only our ER side. The “stats” notification only pops up a pill symbol in Thrive UX on our M/S side for a new medication order. The color legend on the MAR does indeed show “green” for “Overdue Medication Dose”, but that is only if the user is on the MAR screen. If a nurse is busy taking care of patients during a hectic shift, as we are all human, it is possible to miss that step.
This may help a little bit. It is not as good as a pop up which would be better.
From TUW or TWC, Charts, Medication Verification, you can set your filters. If they are on the floor, they use My Patients. In the ER, they uncheck My Patients and in the next row they check the department. Then they can change the Date Range to their shift and the times stick, so if you are night shift and have the hours for 1900 to the next day at 0700, it stays there each time that you login. The line right above that has Due which will display due within your facilities parameters of when you can pass without being early or late and overdue. I am pretty certain that overdue changes the same color on the entire line as it does in the MAR, but we don't have any overdue for me to verify that function. They can also choose to display Scheduled or PRN or all. In the line above that I also built a filter for RT and if the med has a frequency of 'PRN RT' they can see their own orders, if the medication was placed correctly. Sometimes the physicians do not Add the RT Order when placing RT medication orders, so RT doesn't always get notified that they have patients to see, this has helped as it catches a few more of them. When you click on the name/med line it takes you straight to the MAR on that patient.