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Dream Factory by TruBridge Ideas Portal
Categories Patient Connect
Created by Guest
Created on Sep 16, 2025

Include appointment type in patient reminder notification

Can a pneumonic be created to include the appointment type within the appointment reminder text message? This would be especially helpful for patients scheduled for a telehealth appointment so they do not accidentally come into the office.

It was advised that we could build a separate schedule for telehealth appointments, but being in a large primary care clinic, this would not be ideal.

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