Allow clients to test functionality in a CPSI sandbox to view screens and see exactly how functionality will work. We often put patches or enhancements in our test system that we cannot test fully. If we have issues or problems we cannot get a support contact that knows the entire process. If we could test our workflows and ask questions beforehand we would not be in such a "panic" when we have to put those practices in place.
Test servers (like we had in Centriq) need to be brought back as STANDARD OPERATION PROCEDURE, not an extra $$$ buy on. We went live with Thrive in January 2022, and we miss our test server EVERY DAY. Talk to Lamar, Carmen, Cory Lytle, and everyone else in the last class of Centriq to Thrive Implementation at the conference this year about the conversation held in that room. We are not a fan of the virual learning environment. We really want it on site, with our data, like we had in Centriq.