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Dream Factory by TruBridge Ideas Portal
Status Unlikely to Implement
Created by Zoe Obert
Created on May 17, 2022

Standard operating Procedures/best practices

So many things in cpsi have multiple ways to do things. Can't we just have 1? SOP for all things. This would also mean customer support from CPSI that gives you the same answer no matter who you talk to. Too much flexibility within the system makes things confusing.
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    May 17, 2022
    Yes, we've had this discussion many times. Additionally, if you tell users they need to do it a new way, but are forced to leave the old way accessible they will never change.