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Dream Factory by TruBridge Ideas Portal
Status Open for Comment
Created by Emily Bucholtz
Created on Oct 25, 2022

Need a way to flag violent patients

In the demographics section there is a question asking if the patient is violent. If you answer Yes that the patient is violent, the answer does not flow anywhere to flag the chart. We need this to flag the chart for safety reasons. If a patient is violent, staff should be able to see this quickly on the whiteboard or virtual chart without having to go looking for it.

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  • Kenneth Langworthy
    Aug 26, 2025

    Yup. Make this field profile based. Once you have a violent history you will always have a violent history. Dear TruBridge: Please see situation 10348095. A profile based setting that carried the information to subsequent visits is dearly needed and simple common sense. It is a field that anyone can use to know more about the patient. Persons can use the information to protect themselves, co-workers, visitors, and other patients. At the moment, there are two remedials. Remember to mark the visit as violent (not a good option at all). Free-text this information in a chart comment and pin that comment so that it will show on all visits. Then the Comments column can be added to the tracking board so that all users can see it when accessing the tracking board. Agree not ideal. EX: Outpatient Lab does not use a tracking board. There are other departments as well. They DO use web client and have access the patient demographic ribbon. This is where they need to be looking for that kind of check box/icon type of notification.

    Occam's Razor: Make the field profile level based so that the data flows to the visit level.

  • Guest
    Aug 22, 2024

    We are having a very disturbing trend of our employees getting assaulted as well. This feature is a must.

  • Laurie LaFlamme
    Jan 18, 2024

    Glad to see "Violent Behavior" added. The problem is that this alert only stays within that single encounter. Any patient with a "history of violence" should cross from chart to chart like allergies and MRSA. Adding a notation AFTER a staff member or another pt is assaulted, is much too late. Currently you are relying on staff memory and extensive chart review to add that notation proactively. Continue with the ability to initiate and remove via radio button. Just continue through each stay. This is a safety issue, not sure how this is prioritized, but this feature should be addressed.

  • Guest
    Oct 17, 2023

    This was recently added to the web client, but it could still use some additional functionality with the ability to add details.

  • Joann Coke
    Apr 26, 2023

    Every workplace violence educational session I have attended recommend to flag charts for potentially aggressive patients. Many EMR's already have this functionality. On sessions that I have participated in, others are surprised that our EMR does not have this function.

  • Guest
    Feb 23, 2023

    Agreed, this is a needed safety feature. If you could change the the color of the chart header when the violent patient flag is enabled or add a large icon that visually alerts you in the header that would be a great addition.