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Status Product Owner Review
Categories Patient Connect
Created by Cole Romero
Created on May 5, 2023

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Pt Connect-marked no show sends automatic reschedule text

Other solutions like patient connect have a feature that sends an automatic rescheduling message to users who no show. We have received feedback from registration at our clinic sites that this would be a nice feature to have. If the patient is marked in the system as a no show, they would automatically get this message to try and reschedule.

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  • Jennifer May
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    |     Dec 5, 2023

    This request is on our roadmap. We are currently working on delivering patient self-scheduling. With that workflow, we are going to allow patients to reschedule their appointment when they receive the confirmation message, and they request to reschedule. This is currently being worked on. The no show workflow is on the roadmap to include that workflow.