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Dream Factory by TruBridge Ideas Portal
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My ideas: Communication Center

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Ability to change recipient when sending a communication

Currently, if you select the wrong recipient to send a communication, you can't change the recipient. You have to start over. This loses the information that you had already put in. Yes, you can remember to copy and then paste it, but you should b...
Alisha Herrmann about 1 year ago in Communication Center 0

Health Maintenance/Preventative (Preventative List is in Communications screen right now.)

In Thrive there is a preventative list that is in the Communications; however, it has no ability to create a letter to send to the patient, no way to choose specific labs, exams and then to complete them once completed in Thrive, no way to see if ...
Linda Pfeifle almost 2 years ago in Communication Center / Notes / Patient Data Console 1 Open for Comment

Security for who can add/change to Communication Address Book- Faxing

We just implemented Communications Center faxing and noticed that everyone in the entire facility has access to add to the address book. Now we have multiple entries for the same recipient. I would like to control who has access to add to the addr...
Amy Dempsey 11 months ago in Communication Center 0

ADDING FAX NUMBERS TO Communication Center (FAXAGE)

I think it would be great to have the option to be able to just type in a fax number through Communication Center instead of having to add the number every time. Like the option we have in Thrive when faxing patient information through EMR you can...
Guest about 1 year ago in Communication Center 2

Send mail reflex notify in Charts side

When triggering a reflex in flowcharts or e forms, there should be a way to notify user in charts and not having to go into system menu
Guest about 1 year ago in Communication Center / Electronic Forms / Flowcharts 0

Have a favorites or frequently used list for sending communications.

It would be a big timesaver if users were able to create a favorites or frequently used list of people they frequently send communicatons to. Clinic providers that send multiple messages a day to their nurse should not have to continuously type in...
Linda Beeson about 1 year ago in Communication Center 2

Add the ability to send a communication to more than one person.

I would like to be able to send a message to both of my nurses/our office group. Then we all know what’s going on. If one person is out, the other can tend to the issue. Similar to a group chat or messaging system.
Allison Stelly over 1 year ago in Communication Center 0

Need to be able to mark favorites in Communications so you don't have to search for people.

When we send a communication and need to send it to someone, we need to have the capability to mark certain people as favorites. Our providers each have their own clinic nurse and would like to be able to mark them as a favorite so they don't alwa...
Linda Pfeifle over 1 year ago in Communication Center 0

Allow medication list to show when typing communications to other employees.

When patients call for medication refills, it would be much easier for receptionists to view which medications to be refilled when typing a communication to the nurse.
Georgia Finch 10 months ago in Communication Center 0

Communication Center Fax Preview

It would be great to have a Fax preview panel like you have with email where you can select a fax and then you have a preview panel that pops up on the side so you can preview the fax without having to open it all the way up and it wouldn't mark i...
Cassi Loutzenhiser 10 months ago in Communication Center 0