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AR | Revenue Cycle

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Update to billed claim status

The "billed" status in Thrive reports when a claim has been exported from Thrive and sent to a clearinghouse. It is not an accurate representation of when the claim was sent to the payer. Claims can sit at the clearinghouse for days, weeks, or eve...
Danielle Zirlott 12 months ago in AR | Revenue Cycle 2

Placing a HOME TAB on all pages

By placing a HOME TAB on all pages will help to prevent carpal tunnel syndrome by not having to click on the back button so often. It's also time consuming and unnecessary to make it so difficult to get back to the base page.
Guest 8 months ago in AR | Revenue Cycle 0

AR Date to Pull from Admission Date

Would like to see that the AR Date to pull from the Admission Date instead of being Defaulted to the current date & having to manually changing it, so we could prevent errors.
Guest 2 months ago in AR | Revenue Cycle 0

We need the ability to leave something with insurance instead of triggering a statement or the secondary insurance when posting payments.

If the insurance denies for a workable reason, we need the ability to leave it with that insurance FROM THE RECEIPTING SCREENS. Sending it to the patient when they shouldn't get a bill, or the secondary before it is ready is not helpful. It will n...
DeeAnn Wells 4 months ago in AR | Revenue Cycle 0

Optimize Thrive ATB for account follow-up and Global efficiency

Problem Identification: Current ATBs available in Thrive lack age buckets for account assignment and review for all 30 day buckets up to day 365 from Discharge or DOS. In addition they lack last Insurance payment amount and date and other essentia...
Cam Pearl about 1 year ago in AR | Revenue Cycle 0

More reports converted to Report Dashboard

Feedback from Advance Reporting presentation during National Client Conference. Clients would like the ability to run more reports on the Dashboard. Example reports are the Inventory Cost Report, the Cash Flow Analysis and Revenue by Financial Cla...
Guest 9 months ago in AR | Revenue Cycle 1

Charge Entry for Date of Service

Create system to not allow the entry of charges on any date except for the registered encounter date of service. i.e. encounter on 5/5/24; charges entered by staff on 5/8/24 will NOT be allowed to be saved with a date of service other than 5/5/24....
Christi Keating 6 months ago in AR | Revenue Cycle 0

Ability to do a private pay payment adjustment on the AR Receipt Entry screen

"AR Receipt Entry" does not have the ability to do an adjustment. So, you have to do the payment under receipts and post, just to back out and go into charge posting to separately post any adjustment.
DeeAnn Wells 4 months ago in AR | Revenue Cycle 0

The ability to print a patient statement on demand instead of Account Detail.

The ability to print a patient statement on demand, it looks more professional. An account detail requires to many steps. It would also be helpful on the patient profile to pick the patient open balances by check box for those you want to print. I...
Guest 8 months ago in AR | Revenue Cycle 0

Worklist (same as HIM)

Recently there was a HIM coding worklist update. I would like to see one for insurance claims. This is easier to utilize than the insurance tickler. Working accounts this way will reduce need to pull a monthly AR worklist, avoid losing claims in t...
Guest 11 months ago in AR | Revenue Cycle 0