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AR | Revenue Cycle

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Insurance Receipting - One screen to perform all tasks

Payment Posters should be able to perform the following all in one space without having to jump in and out of multiple screens just to post manual remits, process ERAs, apply adjustments, review parts of clinical chart, review parts of HIM Grouper...
Clarissa Calhoun over 1 year ago in AR | Revenue Cycle 2 Product Owner Review

Hard stop on Charge screen

can a hard stop or grey out screen be put on a charge screen so physicians can't add charges for at least 7 days
Brittany Salazar 5 months ago in AR | Revenue Cycle 0 Product Owner Review

Date & Initials recorded when claim is created on visit

Recording the date and initials of person creating a claim in a visit would be helpful when working accounts. Anything done in a visit should be recorded for security purposes.
Guest 10 months ago in AR | Revenue Cycle 0 Product Owner Review

JB Scan to Profile instead of Copy forward

The copy forward does not work effectively and would like the option to scan to profile instead. Users are also not able to delete a copy forward scan unless they go back to when it was originally scanned in which takes additional time (and clicks...
Jennifer Baumgartner 11 months ago in AR | Revenue Cycle 2 Product Owner Review

JB Item Master Search Listing More Detail

It would be nice that when you are searching for an item that the list that shows on the screen include: number, description, CPT, Summary Code, Rate, Status (active/termed), if charge has additional charges (Y/N). It would also be good to be able...
Jennifer Baumgartner 10 months ago in AR | Revenue Cycle 0 Product Owner Review

insurance receipt posting

One screen to post payment and contractual without having to go to another selection to post contractuals. It is easy to forget and when you do, you dont balance at the end of the day. You should also have option to post a partial payment so insur...
Guest 10 months ago in AR | Revenue Cycle 0 Product Owner Review

Better coordination between TruBridge & Thrive to help you work them together.

There needs to be better coordination between RCM and Thrive to work the full Revenue Cycle together. It is very segregated and there is not a good established workflow for working the whole revenue cycle. There should be experts when you call in ...
Michelle Brinkley over 2 years ago in AR | Revenue Cycle 0 Unlikely to Implement

RHC claim form UB-04 Totals Line is incorrect and creates credits.

RHC claim form UB-04 Totals Line is incorrect and creates credits. It inflates the charges, and I cannot see how that is legal. This calculation error creates credits because the insurance company is using the total claims line as the total charge...
Guest 4 months ago in AR | Revenue Cycle 0

Financial Assistance/Sliding Fee Scale Calculator

There should be a tab on every Person Profile that can be edited. Financial assistance or the billing dept can add the percentage(or dollar amount) that was approved to be deducted from the patients balance once in a private pay status and before ...
Jordan Egner over 1 year ago in AR | Revenue Cycle 0 Product Owner Review

Account reconciliation report to work when account has a credit balance.

The Account Reconciliation report should work even if there is a credit on the account.
Guest 10 months ago in AR | Revenue Cycle 0