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AR | Revenue Cycle

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Better coordination between TruBridge & Thrive to help you work them together.

There needs to be better coordination between RCM and Thrive to work the full Revenue Cycle together. It is very segregated and there is not a good established workflow for working the whole revenue cycle. There should be experts when you call in ...
Michelle Brinkley about 3 years ago in AR | Revenue Cycle 0 Unlikely to Implement

Worklist (same as HIM)

Recently there was a HIM coding worklist update. I would like to see one for insurance claims. This is easier to utilize than the insurance tickler. Working accounts this way will reduce need to pull a monthly AR worklist, avoid losing claims in t...
Guest over 1 year ago in AR | Revenue Cycle 0

JB Scan to Profile instead of Copy forward

The copy forward does not work effectively and would like the option to scan to profile instead. Users are also not able to delete a copy forward scan unless they go back to when it was originally scanned in which takes additional time (and clicks...
Jennifer Baumgartner over 1 year ago in AR | Revenue Cycle 4 Product Owner Review

Charge Entry for Date of Service

Create system to not allow the entry of charges on any date except for the registered encounter date of service. i.e. encounter on 5/5/24; charges entered by staff on 5/8/24 will NOT be allowed to be saved with a date of service other than 5/5/24....
Christi Keating 11 months ago in AR | Revenue Cycle 0

Reporting

I entered a ticket ( 10176267) this morning needing assistance with reporting. I need the modifiers to be added to the AR detail by ins billed date. I have tried to run the Coding with Item Detail but we can't run this by bill date. I need either ...
Guest 6 months ago in AR | Revenue Cycle 0

color code accounts with payment plans already set up

It would be very helpful of there was a way to color code something on the patient account that would indicate that there is a payment plan already set up for this patient. Patient advocates have to sort through accounts to make sure that they don...
Cheryl Hinman over 1 year ago in AR | Revenue Cycle 0

Ability to do a private pay payment adjustment on the AR Receipt Entry screen

"AR Receipt Entry" does not have the ability to do an adjustment. So, you have to do the payment under receipts and post, just to back out and go into charge posting to separately post any adjustment.
DeeAnn Wells 8 months ago in AR | Revenue Cycle 0

Date & Initials recorded when claim is created on visit

Recording the date and initials of person creating a claim in a visit would be helpful when working accounts. Anything done in a visit should be recorded for security purposes.
Guest over 1 year ago in AR | Revenue Cycle 0 Product Owner Review

AR Date to Pull from Admission Date

Would like to see that the AR Date to pull from the Admission Date instead of being Defaulted to the current date & having to manually changing it, so we could prevent errors.
Guest 7 months ago in AR | Revenue Cycle 0

Financial Assistance/Sliding Fee Scale Calculator

There should be a tab on every Person Profile that can be edited. Financial assistance or the billing dept can add the percentage(or dollar amount) that was approved to be deducted from the patients balance once in a private pay status and before ...
Jordan Egner about 2 years ago in AR | Revenue Cycle 0 Product Owner Review