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AR | Revenue Cycle

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Mass Change Fields in insurance company table

Please allow for mass changing in all fields in the insurance company table.
Guest 9 months ago in AR | Revenue Cycle 1 Already Exists

Insurance Receipting - One screen to perform all tasks

Payment Posters should be able to perform the following all in one space without having to jump in and out of multiple screens just to post manual remits, process ERAs, apply adjustments, review parts of clinical chart, review parts of HIM Grouper...
Clarissa Calhoun over 2 years ago in AR | Revenue Cycle 3 Product Owner Review

The ability to print a patient statement on demand instead of Account Detail.

The ability to print a patient statement on demand, it looks more professional. An account detail requires to many steps. It would also be helpful on the patient profile to pick the patient open balances by check box for those you want to print. I...
Guest over 1 year ago in AR | Revenue Cycle 0

Better coordination between TruBridge & Thrive to help you work them together.

There needs to be better coordination between RCM and Thrive to work the full Revenue Cycle together. It is very segregated and there is not a good established workflow for working the whole revenue cycle. There should be experts when you call in ...
Michelle Brinkley over 3 years ago in AR | Revenue Cycle 0 Unlikely to Implement

Ability to view ALL unposted charges for ALL CS#'s

We need the ability to view ALL unposted charges regardless of CS # or date. We FEAR there are several unposted charges lost in limbo and do no have an ability to view them.
Sara Espinosa 6 months ago in AR | Revenue Cycle 0

Charge Entry for Date of Service

Create system to not allow the entry of charges on any date except for the registered encounter date of service. i.e. encounter on 5/5/24; charges entered by staff on 5/8/24 will NOT be allowed to be saved with a date of service other than 5/5/24....
Christi Keating about 1 year ago in AR | Revenue Cycle 0

Worklist (same as HIM)

Recently there was a HIM coding worklist update. I would like to see one for insurance claims. This is easier to utilize than the insurance tickler. Working accounts this way will reduce need to pull a monthly AR worklist, avoid losing claims in t...
Guest over 1 year ago in AR | Revenue Cycle 0

JB Scan to Profile instead of Copy forward

The copy forward does not work effectively and would like the option to scan to profile instead. Users are also not able to delete a copy forward scan unless they go back to when it was originally scanned in which takes additional time (and clicks...
Jennifer Baumgartner almost 2 years ago in AR | Revenue Cycle 4 Product Owner Review

JB Item Master Search Listing More Detail

It would be nice that when you are searching for an item that the list that shows on the screen include: number, description, CPT, Summary Code, Rate, Status (active/termed), if charge has additional charges (Y/N). It would also be good to be able...
Jennifer Baumgartner almost 2 years ago in AR | Revenue Cycle 1 Product Owner Review

color code accounts with payment plans already set up

It would be very helpful of there was a way to color code something on the patient account that would indicate that there is a payment plan already set up for this patient. Patient advocates have to sort through accounts to make sure that they don...
Cheryl Hinman over 1 year ago in AR | Revenue Cycle 0