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TruBridge EHR - Financial

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Ability to view ALL unposted charges for ALL CS#'s

We need the ability to view ALL unposted charges regardless of CS # or date. We FEAR there are several unposted charges lost in limbo and do no have an ability to view them.
Sara Espinosa 6 months ago in AR | Revenue Cycle 0

CPSI/Evident, please update your UI!

Respectfully, CPSI is antiquated in design. Due to cost, that may not be the easiest thing to fix, but some things can absolutely be addressed on the back end of the current design with the goal of making the user experience better. For example, m...
Samantha Ross about 1 year ago in Registration / Thrive Web Client 3

When we search for insurances in a patient's profile, it would be extremely helpful to have a tab by the address or somewhere that shows the insurance payer ID.

When we search for insurances in a patient's profile, it would be extremely helpful to have a tab by the address or somewhere that shows the insurance payer ID. There are currently tabs for code, description, and address, and we have to click into...
Guest over 1 year ago in Registration 0 Product Owner Review

Ability to Favorite Document Types when scanning for most used

When scanning documents of the same type, since there is no batch scanning capabilities of the same document type to different account numbers/patients, it would be helpful to be able to * or have the document type you use most frequently to be at...
Marissa Sweenet over 1 year ago in HIM 0 Product Owner Review

When you are scanning images on the web side/chart side, need to be able to get to a description at least by typing the first character of the image title. If you type C for instance that would take you to the first C image title. It would be even better if when you were scanning on the system menu side or the chart side that if you start typing the whole word it should just come up.

For example if you have 10 image titles that start with C, you should be able to type chart and it would take you right there to the chart image title. We had this in Healthland, and it worked pretty slick as there were some letters that had a lot...
Linda Pfeifle almost 2 years ago in HIM / Thrive Web Client 2 Already Exists

Charge Entry for Date of Service

Create system to not allow the entry of charges on any date except for the registered encounter date of service. i.e. encounter on 5/5/24; charges entered by staff on 5/8/24 will NOT be allowed to be saved with a date of service other than 5/5/24....
Christi Keating about 1 year ago in AR | Revenue Cycle 0

Ability for HIM to edit charge line to add/change CPT code

Would you please make it possible for a coder to edit a charge line on an account, to be able to ADD or CHANGE a CPT/HCPCS code. We had this ability in Centriq, which made it possible for coders to add the procedure code to the Operating Room char...
Pam Rowley about 1 year ago in HIM 0

Delete Accounts when Future Orders or Chart Communication are attached

We are unable to delete an episode when someone has either entered chart communication or a future order on an account. Since these two items are not connected to the account, could they be excluded from the reason that these accounts cannot be de...
Jennifer Baumgartner about 1 year ago in Registration 1

JB Scan to Profile instead of Copy forward

The copy forward does not work effectively and would like the option to scan to profile instead. Users are also not able to delete a copy forward scan unless they go back to when it was originally scanned in which takes additional time (and clicks...
Jennifer Baumgartner almost 2 years ago in AR | Revenue Cycle 4 Product Owner Review

Ability to scan generic documents that are not attached to a patient visit

We need to be able to upload documents that are not visit-specific, ie Advanced Directives, POA, etc
Guest about 3 years ago in Registration 1 Product Owner Review