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TruBridge EHR - Financial

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Remove ability to delete patient profile if there are Future Orders attached

Need to remove the ability to delete a patient profile if there are Future Orders attached to it because this is causing interface order issues where the lab orders are now attached to a deleted patient profile and we have to have TruBridge suppor...
Cassi Loutzenhiser 12 days ago in Registration 0

In Account detail or account summary or really any area need ID Pannel

When working in patient financial services or Billing and if I need to know the patient’s DOB or address or phone number etc. I have to go into Census or Patient Profile. This can be a hassle if you are working in the account detail or Account Sum...
Janna Sartin 18 days ago in TruBridge EHR - Financial 0

Ability to view ALL unposted charges for ALL CS#'s

We need the ability to view ALL unposted charges regardless of CS # or date. We FEAR there are several unposted charges lost in limbo and do no have an ability to view them.
Sara Espinosa 20 days ago in AR | Revenue Cycle 0

Name Alert with same last or first names

Users are warned when they attempt to create a record for a new patient (or look up a patient) whose first and last names are the same as another patient, or attempt to look up a patient and the search returns multiple patients with the same or si...
Sara Chacon 3 months ago in Demographics Panel / Registration / Tracking Board | Patient Search 0

Cost estimate auto generated from provider order

Streamline cost estimation process by having the order automatically identifying items to generate an estimate or, if not automated, an employee would select an order to generate an estimate from.
Guest about 1 month ago in AR | Revenue Cycle 0

Create/Revise Date/Initials in Physician Tables

We are trying to reduce the number of duplicate provider entries in the physician tables. When duplicate providers are added without a fax number, the providers do not receive their patients' information, which Health Information must then fax. Al...
Kayla Hill 2 months ago in Registration 1

Comment section within the HIM coding list

WHen staff are in the HIM coding list, it would be useful to have a comment section so staff can leave messages regarding status of the account.
Guest 2 months ago in HIM 0

Upload XLS files in General Ledger from Network.

Add the ability to upload an XLS file into General Ledger from Network instead of having to copy the file into Local Drive to achieve upload. Financial information is sensitive, having multiple copies of a sensitive file in order achieve an upload...
Guest about 1 month ago in TruBridge EHR - Financial 0

Insurance Table Alert

With being a new facility just moving to TB/Thrive, it has been quite a learning curve to make sure that our insurance tables are correct. When creating a new insurance company with the codes, it was found out 2 months after the fact that you can ...
Guest about 2 months ago in AR | Revenue Cycle 0

Preferred Name Used printed on facesheet and on schedule

Is there a way to have the patients preferred name or name they want to go by, printed on demo sheet, patient name band, patient sticker, and on the scheduler?
Guest about 1 year ago in Demographics Panel / Patient Scheduling / Registration 1 Future Development