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MyCareCorner

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MyCareCorner

Would be nice if we are expected to troubleshoot patient portal issues, if we could somehow see the patient portal from the patient perspective or see exactly what stage the patient is in so that we can better help them and keep the frustration.
Tara Elliott almost 2 years ago in MyCareCorner 1 More Information Needed

Unacceptable email address Alert during portal account setup

Need an alert to inform users at setup that an email address is not acceptable for use with setting up their portal account. Currently when users enter their demographic information and email address at setup, after accepting the terms and conditi...
Nicole Rinehart over 1 year ago in MyCareCorner 0 Product Owner Review

MyCareCorner - portal management needs to be easier to see - would be nice in the header

Right now you have to go into Health Information Resource and Portal Management to be able to see if the patient has an email address, has been invited to the portal, and is registered for the portal. Would be nice if there was some kind of icon o...
Linda Pfeifle about 2 years ago in MyCareCorner 2 Product Owner Review

MCC Documents Filter

My psych department has asked us to stop their provider notes from going to their patients' mycarecorner accounts. It seems that currently notes are pushed to the patient portal based on whether their LOINC codes push to CCDA. It would be good to ...
Guest 11 months ago in MyCareCorner 0

PATIENT FACING FUNCTIONALITY NEEDS TO INCLUDE LANGUAGE OPTIONS

I recently received a request from a patient for an electronic link "in Spanish" for the My Care Corner patient portal. Currently when sending a Portal Invite from the Portal Management screen in TUX or TWC, it isn't possible to choose a language....
Mark Boomhower almost 2 years ago in MyCareCorner 1 Product Owner Review

Add prompt pay discount to personapay payment portal

Our facility offers a prompt pay discount to our patients but our payment portal does not offer the discount so patients have to call or come in to get the discount. Revspring has this feature built-in but Evident is not sending the 1st statement ...
Guest almost 2 years ago in MyCareCorner / TruBridge EHR - Financial 1 Product Owner Review

Separate sections on reports on My Care Corner

When patients view reports, such as MRI transcription, on My Care Corner, the text is all jumbled and has no separation between sections. Attachments show examples from MCC and another from Epic
Cindi Gartman over 1 year ago in MyCareCorner 0 Product Owner Review

Allow for a QR code on patient statements

Allow sites to have an optional QR code print on patient statements so they can more easily access the facility website/patient portal.
Guest almost 2 years ago in MyCareCorner / TruBridge EHR - Financial 0 Product Owner Review

Ability to turn off scheduled test time for certain tasks

Problem surgery schedule time flows into MCC. This is not necessarily the arrival time for the patient. The ability to turn this feature off for certain tasks would be helpful.
Sara Espinosa about 1 year ago in MyCareCorner 3 More Information Needed

CSA Tool default to our one Facility

We only have one facility. Would be nice if the CSA patient lookup (home) screen would default to that one. Or even if that field was at the top of the form rather than the bottom. How many times do I go to the CSA screen, type the patient's name ...
Russ Taylor almost 2 years ago in MyCareCorner 0 Product Owner Review