Dream Factory by TruBridge Ideas Portal
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Flag support tickets

It would be nice to be able to pin or flag tickets that have been open a long period of time at the top instead of having to search for them.
Guest over 2 years ago in TruBridge Client Center 0 Product Owner Review

Provide all facilities updates on request made in the Dream Factory

We are all putting in ideas but getting no feedback other than the first one i put in. Can we receive an update on the dream factory for all items you are considering and/or if you are needing more information, please. This Dream Factory needs to ...
Diana Trechter over 2 years ago in Dream Factory 1 Unlikely to Implement

Make Situation Status more visible on tickets or automated email updates

The automated email updates are one of the most useful tools to track the progress of our tickets and nothing brings more joy than seeing our issue resolved and the ticket closed. However, when we receive an update that says "Situation Status Chan...
Maryanne B over 1 year ago in TruBridge Client Center 0

Release notes downloadable to Excel

Please make the release notes available in Excel. Our users typically will not read thru 20+ pages of release notes, so we redo them in Excel in a high-level summary then sort by Clinical or Financial, then by area (like Provider, Nursing, Pharmac...
Guest over 1 year ago in TruBridge Client Center 0 Product Owner Review

Order Sets on Enterprise Level

With the changes in Order Entry, it would be very helpful for enterprise users to be able to build Order Set on the Enterprise level. Having to copy the Order Set 50 times is not user friendly. Changes on the Enterprise level would be quicker and ...
Guest over 1 year ago in AHT 0

Change Format of Exhibit A General Support List

The current format of Exhibit A General Support list is very hard to use from a client perspective to reconcile the monthly invoice and to reconcile that the charges are correct for current use. I would like to see a grouping of all charges based ...
Susan Gutjahr 8 months ago in TruBridge Other Categories 1

Open the Dream Factory up to CPSI front line support staff

I am sure that the front line CPSI staff receive lots of repeated feedback from customers. I would love to see them given access to the Dream factory and for them to be ENCOURAGED to share that feedback and ideas in this forum and allow them to vo...
Kim M Carr 6 months ago in Dream Factory 2

Regional CPSI Client Forum

CPSI clients often tackle the same challenges and hurdles as other clients in their region. A forum for clients to discuss these challenges and solutions with their peers would be nice.
Barron Clark about 3 years ago in TruBridge Other Categories 1 Unlikely to Implement

CPSI employees should use myCPSI only for SITs

A CPSI employee verified that they review situations in their internal system instead of myCPSI. By not "dog fooding" their own product, they will be blind to inefficiencies that their users experience while using myCPSI. For example, apparently f...
Paul Hendrix almost 2 years ago in TruBridge Client Center 7 Product Owner Review

Copy Forward on forms

Need the option to copy forward or prepopulate from previous form/assessment to allow follow-through charting and be sure what was addressed on the last note is carried forward to the next note. Similar to the copy forward option in UDAs in LTC.
Guest over 2 years ago in AHT 2