Dream Factory by TruBridge Ideas Portal
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Virtual ticket to National Client Conference

A cheaper virtual ticket option for the National Client Conference would be a great idea. Most of us work at small facilities that don't have excess funding to attend conferences and if we could pay significantly cheaper price and have a virtual t...
Cassi Loutzenhiser 3 months ago in TruBridge Other Categories 1

Navigation menu

Hi, be able to Hide some of the navigation applications if not being utilized by the user role OR user Example: Documentation and Reports and attachments is not being utilized by the user or department .
Becky Gilliam 26 days ago in Dream Factory 0

Notification of duplicate labs

Could we be notified if duplicate labs are entered? For example, if a CBC is ordered for 7/10/25 am and then staff attempted to order and additional CBC for 0700 - the system should notify us. This causes issues with duplicate stickers and is time...
Guest 2 months ago in Dream Factory 0

Break the barrier between help desk and dream factory

I wanted to raise two important concerns that are impacting system improvement efforts and overall user experience: 1. Lack of Communication Between Teams There appears to be a disconnect between the help desk, training (recommended workflows), an...
Janna Sartin 4 months ago in Dream Factory 1

Need a listing of all Rule based security rules and their function (apps/behaviors/screens)

As part of a security review, I was unable to identify the functionality that some rules controlled. I referred to the rule based user security user guide and unforunately was unable to find these particular rules listed. I opened a ticket, 102840...
Kim M Carr 4 months ago in Security / TruLearn 1

Report Dashboard User Guide to actually list EVERY report available and what data it shows

There are so many reports listed in Report Dashboard but there is NOWHERE that explains what data each of these reports will actually show you. I am constantly learning of new reports that are named something super weird but actually work to pull ...
Cassi Loutzenhiser 4 months ago in TruLearn 4

make it to where when you give discharge instructions it will print out in english and other languages both so the nurse and the patient that does not speak english will understand what each is signing (ex. spanish).

make it to where when you give discharge instructions it will print out in english and other languages both so the nurse and the patient that does not speak english will understand what each is signing (ex. spanish).
Stuart Turner 10 months ago in Dream Factory 2

Trubridge Client Center Mobile App

We thought that having a Trubridge Clent Center app that would be available on Android and IOS would be very beneficial. We would be able to access our SITs and be able to access TruLearn on the go. This would in theory decrease the length of time...
Noah Collier 3 months ago in TruBridge Client Center 1

There should be cheat sheets for all general processes in Thrive/TruBridge EHR.

We can find videos for some general processes but not actual PDF cheat sheets. We don't always have time to watch a video and like to have cheat sheets for reference for nurses, registration staff, billers, etc. These cheat sheets could be in TruL...
Linda Pfeifle 7 months ago in TruLearn 1

Ability to "Follow" Release information by class of material

I like the abliity to now hit "Follow" and be updated when more material is added to the Release information. However, it is a little cumbersome to have to go in and follow each and every release or thread to accomplish this. It would be nice to b...
Kelsey Drouhard about 1 month ago in TruLearn 0