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TruBridge EHR - Other Topics

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Can patients receive a message regarding the prior authorization status of their radiology exams, and a message to call when it's ready to schedule?

Patients are usually anxiously awaiting to schedule their exams. They often call saying they are supposed to have an exam done and they haven't heard anything about the exam. This would help eliminate unnecessary phone calls from patients as well ...
Guest about 1 year ago in Patient Connect 1 More Information Needed

Health Information vs Med Rec

As Trubridge as transitions to the term health information (HIM worklist, HIM resource), it can be confusing that the Health Information option for scanning documents is still called Med Rec. Have we considered retitling this to match the health i...
Guest 12 months ago in Thrive Web Client / TruBridge EHR - Clinical 3 Open for Comment

Please make the Web Client test environment visually distinct from the live environment

Making backgrounds or banners a different color or something similar would be great. Currently, it is just too easy to think you are in one system but actually in the other and this could lead to serious issues.
Nikki Csiki about 2 years ago in Thrive Web Client 3 Product Owner Review

Test/Training Server Database Refresh

Need a way to refresh our test/training server with how our production server is setup with features, permissions, etc. We like to use this server for testing new releases and training staff but run into issues that we have to update everything on...
Jennifer Baumgartner 9 months ago in Technical 0

a pregnancy alert on demographic bar

would like to have a LARGE pregnancy alert on the demographic bar that you do not have to hoover on. maybe a different color or have there EDC date on the bar
Brittany Salazar 12 months ago in Demographics Panel / Thrive Web Client 4 Already Exists

be able to tab through wc

Registration would like the ability to tab through the registration process and it go left to right in web client
Brittany Salazar 12 months ago in Thrive Web Client 0

Indicator on schedule if account was auto created

This will help with workflows for staff to know which accounts were auto created and may need additional attention for completion.
Sara Espinosa 9 months ago in Patient Connect 0

E-forms screen: more e-form. Make the header and tools more concise.

On the e-form screen in Thrive Web Client, the e-form needs to take more of the screen real estate. The patient header, e-form tools and form name (back button takes up it's own large row) take up almost half the screen. This is especially so for ...
Russ Taylor over 1 year ago in Electronic Forms / Thrive Web Client 1 Product Owner Review

Allow "X" in browser to end user session

It would be nice it the "X" button in the browser would log out/end a user session. Staff forgets to click their initials and "log out" and it has caused some issues here with one user entering their credentials and then it pulls up another users ...
Kelsey Drouhard about 1 year ago in Technical 0

Enhanced scheduling

When scheduling service, populate protocol for service. Obtain authorization and check medical necessity
Guest almost 3 years ago in Patient Scheduling 2 More Information Needed