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TruBridge EHR - Other Topics

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CPSI determines ePHI risk level of user based on all the permissions, securities, applications etc., assigned to the user

HIPAA Security rule requires us to determine what users have what level of access to ePHI. With all the different security switches, applications, behaviors, and screens allowed to different individuals (since most of your clients are small facili...
Tracie Bastien about 2 years ago in Security 1 Product Owner Review

Assign everyone a static CS Number in Facility Access Profile

I asked if it would cause trouble for the system if everyone was assigned a static CS#. I was told no. To Mitigate "Ghost Batches" and un posted batches I would like to see this auto assigned and never "seen" from an administrator or end user pers...
Tara Paisano over 1 year ago in Security 0 Product Owner Review

CSA Tool default to our one Facility

We only have one facility. Would be nice if the CSA patient lookup (home) screen would default to that one. Or even if that field was at the top of the form rather than the bottom. How many times do I go to the CSA screen, type the patient's name ...
Russ Taylor over 1 year ago in MyCareCorner 0 Product Owner Review

Scheduling Enhancement - Create New Visit

Currently scheduler only allows for Temporary Registration. There needs to be an option to have an option to create a visit. Enterprise Wide Scheduling launches users into the person profile. From there users based on security setting can create n...
Clarissa Calhoun almost 2 years ago in Patient Scheduling 2 Product Owner Review

Eform Screen Web Client

Would like the Electronic Forms pages to hold the preferred sort method of opened eforms (alphabetical, locked, etc) The sizing of the upper and lower areas from patient to patient. The size of the open eform (ie 125% etc) Esignature area open to ...
Lori Luciano almost 2 years ago in Electronic Forms / Thrive Web Client 0 Product Owner Review

Fax appointments in updated scheduler

We currently have offices that want us to contact their patients to schedule and call them as well, with the staff we have that is not practical at all. In the end the offices end up calling us to ask when the patients are scheduled, which causes ...
Guest over 1 year ago in Patient Scheduling 0 Product Owner Review

Utilize an authentication app that does not require entering a passcode.

Providers are suggesting that they would like to use an authentication app, either for TWC or E-Scribe, that does not need a passcode entered to proceed. Providers suggested the use of apps such as Authy or OKTAverify that only require acknowledge...
Maryanne B almost 2 years ago in Security / Thrive Web Client 0 Product Owner Review

Selecting parameters when running reports should flow better

The saved parameters box should be at the top of the parameters section because it resets all other parameters when selected. If it is going to reset all other parameters it should be at the top. This way if you have a preset you don't have to rem...
Guest about 2 years ago in Thrive Web Client 3 Product Owner Review

On Premise options

It would be a great idea to have on premise options available for all cloud based services if those facilities that don't want cloud based services.
Chris Peak almost 2 years ago in Technical 0 Product Owner Review

High Availability/Failover for all cloud instances

With the forceful move of services to the cloud. It would be a great idea to have more than one instance of these cloud based services setup in high availability/failover. Specifically the notes section. It seems to go down multiple times a year, ...
Chris Peak almost 2 years ago in Technical 0 Product Owner Review