Identity Management System Administration entering users email

We’ve identified an issue with the email domain restriction warning that appears when a System Administrator is entering or updating a user's email address.

Issue Description:

When a System Administrator navigates to:
System Administration > Logins > [Select user] > User Information
and enters an email address outside the allowed domain restrictions, the system displays the following popup:

"TruBridge
The entered email address domain is not permitted. Please review or talk with your local administrator for assistance."

This is the same popup that appears when a regular end user attempts to enter an unauthorized email address through:
Green box (top right) > Settings > Email field.

Why This is a Problem:

This popup implies that the System Administrator action has failed or is not permitted, which causes confusion. In reality, the administrator may be intentionally entering an out-of-domain address for testing, external contact points, or future exceptions.

Recommendation:

• The popup should not display to users with System Administrator-level permissions.

• Instead, consider:

  • Allowing the entry without restriction (or with a less restrictive informational message), or

  • Replacing the popup with a message clearly stating:
    “Note: This email domain is outside current restrictions, but as an administrator, you may proceed.”

This would ensure that System Administrators aren’t misled into thinking their task has failed, and maintains the appropriate security messaging for standard users.