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Categories Thrive Web Client TruBridge EHR - Clinical TruBridge EHR - Financial TruLearn
Created by Guest
Created on May 17, 2022

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Help should automatically show content based on your location in the system.

Help should automatically load information based on the screen you are in. Users shouldn't have to search for relevant content. The content should be searchable as well. Having to read an entire document to find the one sentence you need isn't productive.
  • ADMIN RESPONSE
    Feb 27, 2025

    In September 2024, we released the Resource Center in Web Client to give the end user contextual Help, Additional Documentation and Links to more Information. There has been a steady roll out of coverage for a majority of applications and areas to this point. The link to the Help is in the lower right of the screen. See attached image.

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  • Kelly Van Zandt
    Reply
    |     Jun 13, 2022

    The description that is given in the help fields is insufficient and not helpful. Making help more user friendly would decrease the number of situation calls as most of us are not at a desk or at one number to await the call back.