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Technical

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Use Names instead of UBL number

Very inefficient when working in the system whether in security or clinical areas to only get a ubl number and then have to look it up to find out the name for the UBL. I noticed it now is present in communication center for faxing status and clin...
Lori Luciano 2 months ago in Technical 0

Safer Guides: A breakdown of how Evident is in compliance with the Safer Guides

It would be nice to see how Evident is capable of meeting the recommendation of the safer guides. This would help us use Evident to its full capabilities and establish best practices for our Facility.
Amanda Caffey about 2 years ago in Technical 5 Product Owner Review

Change Microsoft Word Macro Dependencies to Save O365 Costs

O365 could cost us 4 times more due to the Trubridge EHR Macro dependency. We all will be forced to Microsoft Office 365 by October 2025 or 2026 (depending which Office version you currently run). Trubridge EHR is dependent on the Microsoft Word M...
Grady Warner 5 months ago in Technical 0 Product Owner Review

Need more options in reports (Report Dashboard and Ad Hoc) so we don't have to send a report to Excel and have to do a whole bunch of filtering and sorting in order to make a report work.

We have encountered multiple times where we have needed reports with specific information and most of the time we were unable to just pull a report from Reports Dashboard or create an Ad Hoc report that showed the information we were looking for i...
Linda Pfeifle 8 months ago in Technical 0

Image Title Copy Forward Date Restrictions

Would like the ability to set date range restriction for copy forward feature on Image Titles. For example, we would like to Copy Forward Driver's License, but if the License were scanned more than 10 years ago, then we do NOT want it to copy forw...
Shawana Rucker 4 months ago in HIM / Technical 0

Time Clock as an option on the application drawer - like System Menu

Having the Time Clock as an option from the Application drawer like System Menu would allow staff to PIN the Time Clock Icon to the Task/Action Bar at top of screen for easier access. This would also prevent the need for our providers that are req...
Carol Martin about 1 year ago in Technical / Thrive Web Client 0 Product Owner Review

TTY NUMBER IN USER SETTINGS SHOULD BE ASSIGNED TO USER NOT DEVICE FOR TWC

TTY's have always been a pain point in CPSI. Issues with TTY's are compounded when facilities use VDI applications like Horizons VM Ware since users are assigned sessions randomly from a pool every time they log in and it's like logging into a new...
Mark Boomhower 9 months ago in Technical 3

Clarification of System Access Report on Report Dashboard

The report, needs to have clearer headers (osemplog_internal and osemplog_otp). Need definite actions associated with what is listed in osemplog_event clarified. Like "Login: Runner" vs "Login: Thrive UX" within the same seconds. Are both using UX...
Teddy Busby 6 months ago in Technical 0

Eform and Notes activity needs to be recognized so that users are not inappropriately auto-locked out

When someone is charting/working in either Notes or E-forms, the system does not recognize the activity against the auto-lockout time. Most users at our facility are set at a 15 minute lockout for security purposes, so these inappropriate auto-log...
Nikki Csiki 9 months ago in Technical 1

Allow "X" in browser to end user session

It would be nice it the "X" button in the browser would log out/end a user session. Staff forgets to click their initials and "log out" and it has caused some issues here with one user entering their credentials and then it pulls up another users ...
Kelsey Drouhard 6 months ago in Technical 0