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AR | Revenue Cycle

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Enable TBEHR to recognize RCM claim hold statuses to prevent statements

In RCM it is possible to set a claim to hold once a rejection notice has come back on remittances. The hold status is to allow for corrections to be made to the claim and re-submitted via RCM. On the TBEHR side, however, it doesn't recognize the c...
Gareth Bryars 22 days ago in AR | Revenue Cycle 1

First time statements after insurance pays

The system only prints first time statements after patient discharge before insurance pays. We would like first time statements to generate once insurance pays and the account is now listed as private pay. And then that account would appear on the...
Guest 20 days ago in AR | Revenue Cycle 0

CAH MODULE UPGRADE

Would like to see the ability to reverse the level of care change. Reason being if the level of care change does not work properly it would be nice to be able to reverse it and redo the LOC. Not being able to do this cause manual reversal of charg...
Guest 9 months ago in AR | Revenue Cycle 1

Recurring patient balances going into Persona Pay before discharge

We have a PT clinic as well as wound care and cardica/pulmonary rehabs that have patient balances after insurance has processed, but those balances don't go into the patient payment portal until the entire visit has been discharged. It would be ni...
Guest 11 months ago in AR | Revenue Cycle 1

Add timely filing limit to insurance company table

I want a field added to the insurance company table for the payer's timely filing limit. This should be a 3 digit numerical field that represents days. There should be 3 fields because each payer can have up to 3 timely filing limits - Days after ...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 3 Already Exists

Set up recurring payments without an AR balance

We would like to set up recurring payments for patients without an AR balance. Example: our self pay cardiac rehab patients are billed $60 every month, but we can't set up auto pay because there is no AR balance in persona pay. We are also trying ...
Guest 11 months ago in AR | Revenue Cycle 0

Med orders should be allowed with or without CPT codes

When CPT codes expire, the nurses are unable to enter an order for a med. This disrupts patient care. We can get the renewed CPT code on later, prior to billing as they always leave a note. Or if not, an edit can be created to send them back. This...
Teddy Busby over 1 year ago in AR | Revenue Cycle / Medication Management / Order Management / TruBridge EHR - Financial 5

Item Master CPT Data

It would be nice, since all of our insurances have their own insurance code for different stay types, that we have the ability to have MORE Item Master CPT Edit options in the web client and TUX side. Example would be CRNA time, we have specific i...
Guest 23 days ago in AR | Revenue Cycle 0

Update to billed claim status

The "billed" status in Thrive reports when a claim has been exported from Thrive and sent to a clearinghouse. It is not an accurate representation of when the claim was sent to the payer. Claims can sit at the clearinghouse for days, weeks, or eve...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 2

Charges - allow ability to add account detail notes

Utilization Review works almost exclusively now in TWC. However, they have to jump over to system menu to put in account detail notes. Please add the ability for them to put in account detail notes from the Charges application in the Chart. This s...
Susan Gutjahr about 1 year ago in AR | Revenue Cycle 0