Dream Factory by TruBridge Ideas Portal
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AR | Revenue Cycle

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CAH MODULE UPGRADE

Would like to see the ability to reverse the level of care change. Reason being if the level of care change does not work properly it would be nice to be able to reverse it and redo the LOC. Not being able to do this cause manual reversal of charg...
Guest 7 months ago in AR | Revenue Cycle 1

Hover box in RCM

In TruBridge RCM have the CPT Code and Diagnosis code descriptions come up in a box when hovering over them on UBO4 and CMS1500 claim forms. This will allow biller to verify revenue code versus CPT code combinations as well as accurately check for...
Niesje Walton 14 days ago in AR | Revenue Cycle 0

Recurring patient balances going into Persona Pay before discharge

We have a PT clinic as well as wound care and cardica/pulmonary rehabs that have patient balances after insurance has processed, but those balances don't go into the patient payment portal until the entire visit has been discharged. It would be ni...
Guest 9 months ago in AR | Revenue Cycle 1

Add timely filing limit to insurance company table

I want a field added to the insurance company table for the payer's timely filing limit. This should be a 3 digit numerical field that represents days. There should be 3 fields because each payer can have up to 3 timely filing limits - Days after ...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 2

Set up recurring payments without an AR balance

We would like to set up recurring payments for patients without an AR balance. Example: our self pay cardiac rehab patients are billed $60 every month, but we can't set up auto pay because there is no AR balance in persona pay. We are also trying ...
Guest 9 months ago in AR | Revenue Cycle 0

SHARE FAVORITE REPORTS TO OTHER USERS IN RCM

Would be nice to be able to share reports in favorites on my dashboard in RCM with other users.
Sara Espinosa about 1 month ago in AR | Revenue Cycle 0

Med orders should be allowed with or without CPT codes

When CPT codes expire, the nurses are unable to enter an order for a med. This disrupts patient care. We can get the renewed CPT code on later, prior to billing as they always leave a note. Or if not, an edit can be created to send them back. This...
Teddy Busby over 1 year ago in AR | Revenue Cycle / Medication Management / Order Management / TruBridge EHR - Financial 5

Update to billed claim status

The "billed" status in Thrive reports when a claim has been exported from Thrive and sent to a clearinghouse. It is not an accurate representation of when the claim was sent to the payer. Claims can sit at the clearinghouse for days, weeks, or eve...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 2

Charges - allow ability to add account detail notes

Utilization Review works almost exclusively now in TWC. However, they have to jump over to system menu to put in account detail notes. Please add the ability for them to put in account detail notes from the Charges application in the Chart. This s...
Susan Gutjahr 11 months ago in AR | Revenue Cycle 0

Make Run Now option available for scheduled jobs in report dashboard

There is a Run Now option when setting up a new scheduled job in the report dashboard. It would be good to have that option to run a scheduled job now when needing to run it off schedule or when trying to test why a job isn't running correctly.
Guest 4 months ago in AR | Revenue Cycle 0