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My ideas: MyCareCorner

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My Care Corner needs its own helpline for patients to call.

I have often had patients call with technical issues that I am unable to resolve and then I have to put a situation in for assistance. Sometimes we are asked for details that we can only get by calling the patient back and then getting that inform...
Jeanette Adams about 3 years ago in MyCareCorner 6 Shipped

ADDITIONAL FUNCTIONALITY NEEDED FOR SECURE MESSAGES

Now that Secure Texts are being removed from Communication Center, there needs to be something to replace that functionality. Our providers send secure texts to their patients all the time from Communication Center. Most often to let patients know...
Mark Boomhower about 1 year ago in MyCareCorner 4 Shipped

MCC Fix Multiple Emails Issue

Currently any time there is a mass change on a profile this kicks off several emails to patients. It would be nice if we could make a mass change without having to tell the patients that getting that many emails is currently an expected behavior.
Justin Rohrbaugh over 1 year ago in MyCareCorner 3 Shipped

MyCareCorner - Accurately indicate facility future appt is in

we have 2 facilities and when a patient views Upcoming Appointments in MCC, they all indicate as the source that they are from the main hospital facility and not the clinic facility. This is confusing to the patient because some of our providers a...
Susan Gutjahr over 1 year ago in MyCareCorner 0 Shipped

Reports for MCC Usage/Stats

In 2022 I reached out to Robin @ GRH about my desire to have some reports/stats on portal usage. She was kind enough to reply that they would review my request. I even opened a sit with no resolution so trying the Dream Factory route. Here was my ...
Susan Gutjahr almost 2 years ago in MyCareCorner 0 Shipped

My care corner message alerts

If a provider sends a messages to their patients MyCareCorner the patient should receive some type of alert saying you have a new message in your patient portal.
Melissa Fairchild over 2 years ago in MyCareCorner 4 Shipped

MyCareCorner Lab Result colors

Hello. Currently in MCC lab result values will appear green if in range and pink if out of range. This has been reported by users as troublesome when they are printed and then faxed or scanned since these colors are not bold. My suggestion is to m...
Amanda Barton about 2 years ago in MyCareCorner 2 Shipped

MCC Printed Portal Invite does not contain any pt identifiers

We brought this issue up when MCC first went live that the printed portal invite does not contain any patient identifiers. As we have busy clinics with multiple registrars using the same printer, it is very easy with at least a patient name on the...
Susan Gutjahr almost 2 years ago in MyCareCorner 1 Shipped

Display/Import Omron device data for EU users

Omron EU device integration in Connected Health Base
Guest about 4 years ago in MyCareCorner 0 Shipped