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My ideas: AR | Revenue Cycle

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Charges - allow ability to add account detail notes

Utilization Review works almost exclusively now in TWC. However, they have to jump over to system menu to put in account detail notes. Please add the ability for them to put in account detail notes from the Charges application in the Chart. This s...
Susan Gutjahr 16 days ago in AR | Revenue Cycle 0

Add timely filing limit to insurance company table

I want a field added to the insurance company table for the payer's timely filing limit. This should be a 3 digit numerical field that represents days. There should be 3 fields because each payer can have up to 3 timely filing limits - Days after ...
Danielle Zirlott 8 months ago in AR | Revenue Cycle 2

Update to billed claim status

The "billed" status in Thrive reports when a claim has been exported from Thrive and sent to a clearinghouse. It is not an accurate representation of when the claim was sent to the payer. Claims can sit at the clearinghouse for days, weeks, or eve...
Danielle Zirlott 8 months ago in AR | Revenue Cycle 2

Placing a HOME TAB on all pages

By placing a HOME TAB on all pages will help to prevent carpal tunnel syndrome by not having to click on the back button so often. It's also time consuming and unnecessary to make it so difficult to get back to the base page.
Guest 4 months ago in AR | Revenue Cycle 0

Charge Entry for Date of Service

Create system to not allow the entry of charges on any date except for the registered encounter date of service. i.e. encounter on 5/5/24; charges entered by staff on 5/8/24 will NOT be allowed to be saved with a date of service other than 5/5/24....
Christi Keating 2 months ago in AR | Revenue Cycle 0

Optimize Thrive ATB for account follow-up and Global efficiency

Problem Identification: Current ATBs available in Thrive lack age buckets for account assignment and review for all 30 day buckets up to day 365 from Discharge or DOS. In addition they lack last Insurance payment amount and date and other essentia...
Cam Pearl 9 months ago in AR | Revenue Cycle 0

More reports converted to Report Dashboard

Feedback from Advance Reporting presentation during National Client Conference. Clients would like the ability to run more reports on the Dashboard. Example reports are the Inventory Cost Report, the Cash Flow Analysis and Revenue by Financial Cla...
Guest 5 months ago in AR | Revenue Cycle 1

The ability to print a patient statement on demand instead of Account Detail.

The ability to print a patient statement on demand, it looks more professional. An account detail requires to many steps. It would also be helpful on the patient profile to pick the patient open balances by check box for those you want to print. I...
Guest 4 months ago in AR | Revenue Cycle 0

Worklist (same as HIM)

Recently there was a HIM coding worklist update. I would like to see one for insurance claims. This is easier to utilize than the insurance tickler. Working accounts this way will reduce need to pull a monthly AR worklist, avoid losing claims in t...
Guest 7 months ago in AR | Revenue Cycle 0

color code accounts with payment plans already set up

It would be very helpful of there was a way to color code something on the patient account that would indicate that there is a payment plan already set up for this patient. Patient advocates have to sort through accounts to make sure that they don...
Cheryl Hinman 8 months ago in AR | Revenue Cycle 0