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SAFER - Warning when accessing a deceased patient record

The SAFER patient identification best practices recommend that when someone tries to create a new visit or document on a deceased patient's record they are presented a warning that this patient is deceased, do you want to continue? This is a very ...
Susan Gutjahr almost 2 years ago in Documentation / Registration 2 Product Owner Review

More room for long or hyphenated patient names

When a patient has a long first or last name it doesn't fall corrected on facesheets, labels, reports, etc but when patients have a space in their last name (2 "words" or more) it doesn't fall right on the claims, state data, statics etc
DeeAnn Wells over 1 year ago in Registration 4 Product Owner Review

Hard Stop ER Log

We need a way to hard stop all fields in the ER Log to completed before nursing can discharge the patient from the tracking board. We are missing a lot of critical data.
Brandy Wolf over 2 years ago in Registration 0 Product Owner Review

Secondary Name to display/pull to chart

It would be beneficial for the secondary name field to pull to the patient chart. We have quite a few patients who go by nicknames and not their government name and also have patients who are transitioning and going by a new name, but we have to k...
Nash Powell 3 months ago in Registration 0

New Profile and Capturing Information

When getting a new patient into our system never seen before it has a hard stop for Last Name, First Name, DOB, Birth Sex. then we get the phone numbers then are taken to make an appointment. I would appreciate a button to click to have the "optio...
Alisha Kaup 11 months ago in Registration 0

Patient Profile and Census screens need reprogramming

There are many issues with the current options. *Phone numbers: which number do they want contacted by first? Cell or Home? *Patient Connect: which (home call, cell text, email) do they want as primary (this currently Communication Preference on p...
Sara Kress 6 months ago in Registration 0

DECEASED

When an expiration date is added to the profile all future scheduled apt should be auto cancelled and when you go to search the patient by name it should show deceased as well instead of clicking into the chart for it to pop up.
Kiley McNemar over 1 year ago in Registration / TruBridge EHR - Clinical 2 Product Owner Review

Patient ID photo should show in registration/patient profile (financial side screens)

Currently, the patient identifying photo does not show in the patient profile when registering a patient. It has been requested that this be easily viewable during the registration process to improve confirmation of patient and also collection of ...
Kelsey Drouhard about 1 year ago in Registration 1

Scanning insurance cards is slow

Inside the web client, the scanning of insurance cards is really slow, just spins. CPSI said that programming is making a built-in way to do these functions eventually, but there is no timetable on it, and there isn't much to speed the process up ...
Cody Burchfield 3 months ago in Registration 1

Thrive Registration Edit

When registering a patient in Thrive create an edit that would allow stay type to only equal certain sub-types. Example: Stay Type 1 can only equal 10, 11 or 12. This would prevent registration from picking Stay Type 1 (Inpatient) and then sub typ...
Guest over 2 years ago in Registration 0 Product Owner Review