Dream Factory by TruBridge Ideas Portal
ADD A NEW IDEA

TruBridge Client Center

Showing 34 of 2195

Drill Down User Access to TruBridge Client Center

It would be wonderful to be able to drill down further with the access users have to other's situations. Having "Admin", "Standard" and "Limited" access still allows some users with too much access to view situations that do not pertain to them or...
Susan Stevens 7 months ago in TruBridge Client Center 2

Provide a status page for all CPSI services

All major service providers have something more or less like a status page (e.g. Apple, Google, Twitter, Facebook, and even small companies like Panic). There are many different options for implementing status pages (e.g., Atlassian, Better Stack,...
Paul Hendrix about 2 years ago in TruBridge Client Center 0 Product Owner Review

Flag support tickets

It would be nice to be able to pin or flag tickets that have been open a long period of time at the top instead of having to search for them.
Guest over 2 years ago in TruBridge Client Center 0 Product Owner Review

Make Situation Status more visible on tickets or automated email updates

The automated email updates are one of the most useful tools to track the progress of our tickets and nothing brings more joy than seeing our issue resolved and the ticket closed. However, when we receive an update that says "Situation Status Chan...
Maryanne B about 1 year ago in TruBridge Client Center 0

Release notes downloadable to Excel

Please make the release notes available in Excel. Our users typically will not read thru 20+ pages of release notes, so we redo them in Excel in a high-level summary then sort by Clinical or Financial, then by area (like Provider, Nursing, Pharmac...
Guest over 1 year ago in TruBridge Client Center 0 Product Owner Review

CPSI employees should use myCPSI only for SITs

A CPSI employee verified that they review situations in their internal system instead of myCPSI. By not "dog fooding" their own product, they will be blind to inefficiencies that their users experience while using myCPSI. For example, apparently f...
Paul Hendrix almost 2 years ago in TruBridge Client Center 7 Product Owner Review

Filter situations

Filter situations by name. This would be helpful to be able to filter your situations by name and not having to go through every situation if you don't have the number. It is very time consuming and believe would be greatly appreciated.
SHELLY RAMOS over 2 years ago in TruBridge Client Center 1 Product Owner Review

cpsiQ Bundles

We would like to be able to assign a group of courses to individuals or groups for on-boarding and/or competencies.
Grady Warner about 3 years ago in TruBridge Client Center / TruLearn 5 Open for Comment

Allow sit creation by application support group

I often find it hard to find the correct application support group because I do not know the correct application support to choose first. It would be great if one could look through choose the group first and then it auto-select the other.
Teddy Busby over 1 year ago in TruBridge Client Center 0

MYCPSI needs to be searchable by application support group

Please make MyCPSI searchable by application support group. The application support groups for external users should match the applicaiton support group list for cpsi employees. I opened a ticket with CPSI as I was often not able to find my ticket...
Kim M Carr over 1 year ago in TruBridge Client Center 2 Product Owner Review