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TruBridge EHR - Financial

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Updating an advanced directive

When the registration staff updates the Advanced Directive (Y/N/U) on the Census side, it does not update on the Clinical side. I have placed ticket but was told that it will only update the clinical side on first input but will not update when ch...
Guest over 1 year ago in Registration 0 Already Exists

FAX LOG , indefinite fax logging NOT 21 days windows - truncated

The max fax history logs need to be stored indefinitely or at least out a year , we run into issues with report distribution that we cannot track down because we can't go back far enough in the fax logs. There have been needs to show evidence of r...
Guest almost 3 years ago in Ancillary / HIM 1 Already Exists

JB Manually Generate Claims and Settings Run Properly

We have issues where a claim is manually generated and the rules in our tables do not work. Example, Clinic Code table, Separate Claims, etc do not run so the claim ends up being wrong and causing a lot of work once it gets to TB to correct to fin...
Jennifer Baumgartner over 1 year ago in AR | Revenue Cycle 0

Outpatient care patients cared for in ED but not an ED patient shows up in ED Log anyway

ED log needs to be based off of stay type, subtype, service code. Not that the patient was physically in an ED room.
Janna Sartin over 1 year ago in Registration / Tracking Board | Patient Search 0 Product Owner Review

Expand Item Master Default CPT field

Site is requesting that the default CPT field in the item master be increased so that 3 or 4 modifiers can be added and will automatically pull to the claim. The 1500 claim form allows for 4 modifiers and the UB04 allows for 4 modifiers as well. C...
Guest almost 3 years ago in AR | Revenue Cycle 0 Open for Comment

Census report including OBS patients

As the healthcare culture changes and we are seeing more & more Observation patients we need the ability to run the census report to contain Inpatients and Observation patients for admits and discharges.
Vicky Rasberry over 2 years ago in TruBridge EHR - Clinical / TruBridge EHR - Financial 0

City, STATE ZiP CODE

ALLOW THE EMPLOYEES TO UPDATE THEIR WHOLE ADDRESS, CITY, STATE ZIP CODE IN 3R.
Guest 6 months ago in 3R Management Suite 1 Unlikely to Implement

2nd decoupling age needed

We need a 2nd age for account decoupling. In IL the patient at age 12 had rights so that is what we set our age at but also at age 18 they have rights so we would like to decouple again at age 18.
Susan Gutjahr about 2 years ago in HIM 1 More Information Needed

Allow Reports to Print In Excel

We do not have FMS. It would be great if I could run a report (not and ADHOC) and have the option to come up in excel. When it comes up in PDF and you try to covert it the information does not convert correctly.
Leslie Alley about 1 year ago in Materials Management / Medication Management 6 More Information Needed

Guarantor collection letter

I have had several sites that send guarantor letters who would like to be able to send guarantor collection letters. All accounts that are at a collection code 3 or A should pull. The letter should then list each account, DOS, and balance due. Oth...
Karla Essmiller about 2 years ago in AR | Revenue Cycle 0 Product Owner Review