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Please provide updated Web Client documents on CPSIQ

I would like to suggest a couple new recordings and user guides be added to CPSIQ for Web Client processes. Initial Login for Nursing Staff (Best Practices/Preferred Methods) This would include how to login, how to save shortcut, how to "Pin" the ...
Kelsey Drouhard about 1 year ago in TruLearn 0 In Development

Order Sets on Enterprise Level

With the changes in Order Entry, it would be very helpful for enterprise users to be able to build Order Set on the Enterprise level. Having to copy the Order Set 50 times is not user friendly. Changes on the Enterprise level would be quicker and ...
Guest about 1 year ago in AHT 0

Make Situation Status more visible on tickets or automated email updates

The automated email updates are one of the most useful tools to track the progress of our tickets and nothing brings more joy than seeing our issue resolved and the ticket closed. However, when we receive an update that says "Situation Status Chan...
Maryanne B 11 months ago in TruBridge Client Center 0

Adding ticket descriptions into TruBridge email when making support ticket

When a user creates a support ticket and they get an automated message "Automatic Trubridge situation ########" Can the description of that ticket be placed into that email subject line to read, Automatic Trubridge situation ########- Description....
Guest 6 months ago in TruBridge Client Center / TruBridge EHR - Other Topics 0

Provide all facilities updates on request made in the Dream Factory

We are all putting in ideas but getting no feedback other than the first one i put in. Can we receive an update on the dream factory for all items you are considering and/or if you are needing more information, please. This Dream Factory needs to ...
Diana Trechter about 2 years ago in Dream Factory 1 Unlikely to Implement

CPSI employees should use myCPSI only for SITs

A CPSI employee verified that they review situations in their internal system instead of myCPSI. By not "dog fooding" their own product, they will be blind to inefficiencies that their users experience while using myCPSI. For example, apparently f...
Paul Hendrix over 1 year ago in TruBridge Client Center 7 Product Owner Review

Allow sit creation by application support group

I often find it hard to find the correct application support group because I do not know the correct application support to choose first. It would be great if one could look through choose the group first and then it auto-select the other.
Teddy Busby about 1 year ago in TruBridge Client Center 0

Copy Forward on forms

Need the option to copy forward or prepopulate from previous form/assessment to allow follow-through charting and be sure what was addressed on the last note is carried forward to the next note. Similar to the copy forward option in UDAs in LTC.
Guest almost 2 years ago in AHT 2

Regional CPSI Client Forum

CPSI clients often tackle the same challenges and hurdles as other clients in their region. A forum for clients to discuss these challenges and solutions with their peers would be nice.
Barron Clark over 2 years ago in TruBridge Other Categories 1 Unlikely to Implement

Let Materials Management reports come up in something other than a pdf.

My Materials Mangement reports only come up in Nuance. I cannot covert them to an excel spreadsheet this way. If there was an option other than an ad-hoc it would be so much easier
Leslie Alley about 1 year ago in Dream Factory / Financial Report 0