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TruBridge EHR - Other Topics

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Secure Messages

It would be amazing if secure messages were sent to the providers nursing team or if nurses could initiate the secure messages with patients.
Laken Lawson about 2 months ago in Patient Connect 0

System Administration "Logins"

It would be GREAT to be able to EDIT a current login rather than have to disable & create a new one when an employee either has a name change or their number changes because they are now a permanent employee.
Guest 2 months ago in Security / Technical 5 Product Owner Review

Read only access

We need the ability to have a true read only access role for offsite users. We have providers offices and agencies who need to print out records or review data in the system. They should be able to see the data, but never chart or change it. There...
sara downing 9 months ago in Security 1

Need a listing of all Rule based security rules and their function (apps/behaviors/screens)

As part of a security review, I was unable to identify the functionality that some rules controlled. I referred to the rule based user security user guide and unforunately was unable to find these particular rules listed. I opened a ticket, 102840...
Kim M Carr 4 months ago in Security / TruLearn 1

Include appointment type in patient reminder notification

Can a pneumonic be created to include the appointment type within the appointment reminder text message? This would be especially helpful for patients scheduled for a telehealth appointment so they do not accidentally come into the office. It was ...
Guest 19 days ago in Patient Connect 0

Add PDF View Button To Web Client Scans

In the CPSI client, there is an option to view a scanned document as a PDF which opens outside of CPSI. The button allows the user to open the scanned document in Reader so they can copy information to speed up the admissions process. The web clie...
Charles Walker 2 months ago in Thrive Web Client 0

Have system request a retake on the drivers license and insurance cards if quality of the photo is poor.

On patient connect when patients are uploading their drivers license and or insurance cards the quality has been poor. The images are blurry and there is other stuff in the back ground of the picture, and we are unable to use the photo. Once the p...
Guest about 1 month ago in Patient Connect 0

request for amendment of health information

Per the CMS quality measure relate to patient portals "Patients can submit comments for potential correction to their record" Can we add a "Request for Amendment of Health Information" button within My Care Corner. Currently the only thing I can f...
Stephanie Yoder about 1 month ago in MyCareCorner 0 Product Owner Review

Can you consider adding an enhancement to allow all 4 modifiers to interface through from the TruBridge encoder to Thrive?

In coding, 4 modifiers are allowed to be appended to any given CPT or HCPCS code. The TruBridge Encoder allows 4 modifiers to be appended but when the account is interfaced from the encoder back into Thrive the interface only allows 2 and the othe...
Nicole Slagle 10 months ago in Interface 0

User roles and access

You should not have to flip back and forth between roles to gain access to something. If you have access, it should be available all the time. Centriq had this feature.
Felicia McDonel over 2 years ago in Security 5 More Information Needed