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TruBridge EHR - Other Topics

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Read only access

We need the ability to have a true read only access role for offsite users. We have providers offices and agencies who need to print out records or review data in the system. They should be able to see the data, but never chart or change it. There...
sara downing 7 months ago in Security 1

Capability to create a "Favorites" list in Patient Education Documents

It would be beneficial if we were able to create a "Favorites" list per user in Patient Education Documents instead of having to search for frequently used patient education (example - tylenol and ibuprofen doses for children, CHF, pneumonia, etc.).
Emily Stoddard 9 months ago in Thrive Web Client 1

Patient Connect – Text message audit log

Need: Need a way to audit/review the text messages that are sent to patients. We would like the audit to include the date/time text sent, text message receiver phone number, name of patient, and the contents of the text message. Reason: We get com...
Kenneth Langworthy about 1 month ago in Patient Connect 0

Can you consider adding an enhancement to allow all 4 modifiers to interface through from the TruBridge encoder to Thrive?

In coding, 4 modifiers are allowed to be appended to any given CPT or HCPCS code. The TruBridge Encoder allows 4 modifiers to be appended but when the account is interfaced from the encoder back into Thrive the interface only allows 2 and the othe...
Nicole Slagle 8 months ago in Interface 0

QR Code for Registration to MyCareCorner

It would be useful if there was QR code capability of registering, instead of only with email link. We could have the QR code on a poster or document in Registration, Lab, Radiology, ER, etc. that would take patient directly to MyCareCorner for Re...
Guest 3 months ago in MyCareCorner 1

Patient Connect - Post-appointment message to obtain patient feedback

It would be useful if Patient Connect would send a post-appointment message to patients. Ideally, we would be able to include a link to a patient satisfaction survey, or a link to allow a patient to leave a Google review, for example. This should ...
Brandon Huffstutler 2 months ago in Patient Connect 1

ED Discharge/Disposition/transfers ER log dispo crossover to Location Maintenance.

Good Morning, Our ER, must document 3 places for patient dispo/transfers, and discharges in order to pull to ED report....As of now, the ER log does have a place to document the discharge and/or transfers, but does not cross over to Location Maint...
Becky Gilliam 3 months ago in Demographics Panel / Thrive Web Client / Tracking Board | Patient Search 0

Web Client System Menu Readability

Several members of the Registration Team members have begun using the Web Client System menu. However, feedback from them is that is the readability is impacting user experience and work efficiency. Readability Issues: The TUX System Menu and TWC ...
Angela Plummer about 2 months ago in Thrive Web Client 0

add color back to the application drawer icons

it is very hard to see the pinned icons on the task bar and now you have to read the names in the application drawer because they are all the same color
Teddy Busby 2 months ago in Thrive Web Client 4

repair bug allowing setting of special characters in UBL passwords that cause "Invalid Login"

Only special characters &, @, $, and ^ work in passwords, but the system allows creation with any special character. It should deny any other special characters and inform the user when they're setting their password which characters can be used.
TB user 4 months ago in Security 2