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TruBridge EHR - Other Topics

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Interactive scheduling board for surgery staff

Surgery staff uses the schedule to make procedure changes and add charges in Thrive. That functionality is not available in Web Client.
Sheree McCommon 15 days ago in Patient Scheduling 0

User roles and access

You should not have to flip back and forth between roles to gain access to something. If you have access, it should be available all the time. Centriq had this feature.
Felicia McDonel over 1 year ago in Security 4 More Information Needed

ADD PATIENT RESPONSE OPTIONS TO AFFIRMATION AND REMINDER MESSAGES.

Add links/options to all messages Patient Connect sends to the scheduled patients. At this point, only the Confirmation message allows a patient the option to cancel, confirm, or reschedule an appointment. The affirmation and reminder messages do ...
Kenneth Langworthy 26 days ago in Patient Connect 3 Product Owner Review

When orders/note/documentation entered on the wrong patient & account number security System admin security access able to transferring orders/note/documentation to the correct patient & account number

Verifying the orders then discontinuing them is not a "best practice" even if you are adding a comment to each order that the order was entered in error on the wrong patient/chart/account, when you view these discontinued orders in Order Chronolog...
Angela Plummer about 2 months ago in Security 0

PC Trubridge Eligibility for 2nd and 3rd ins.

we need to be able to run eligibility in one spot for all. As of now we are trying to use eligibility in PC for patients but we can only run the primary ins. but it doesn't give the option to.
Kiley McNemar 11 days ago in Patient Connect 0

Create a (active user) UBL Clean up button

In one of the recent updates a Rule Cleanup button was added to the Rule Management area in System Administration. With the communication center now being used and chart communication being used more at our facility it would be great if we could h...
Sabrina Wiles over 1 year ago in Security 6 Open for Comment

For autocreation of an account add the ability to designate a service code and Provider on Tasks

Our facility would like to turn on the autocreation of a scheduled visit, but we cannot due to the programming of this function. Currently the visit information is entered on the resource location which causes problems when the service code is dif...
Krystal Anderson about 2 months ago in Patient Connect 2 Future Development

when system is loading alot of data, there should be a message or something to alert you

Provider had 165 documents in his Co Sign folder. When he clicked on it to open it, it appeared to be empty. There was nothing that indicated that the system was loading anything, or working to populate the documents so he thought he had nothing t...
Cheryl Hinman 4 months ago in Thrive Web Client 0

Login Security Option for Providers: Access Restricted to My Patients Only for Remote Specialists or Referring Doctors

We are getting more requests from remote specialists and/or referring Doctors to gain access to their patient records. We'd like to see an option to restrict them to see their patients only. Perhaps we could limit them to Whiteboard searches with ...
Craig Wells 3 months ago in Security 0

CPSI/Evident, please update your UI!

Respectfully, CPSI is antiquated in design. Due to cost, that may not be the easiest thing to fix, but some things can absolutely be addressed on the back end of the current design with the goal of making the user experience better. For example, m...
Samantha Ross 2 months ago in Registration / Thrive Web Client 3