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TruBridge EHR - Other Topics

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We need a more detailed audit log to find out what happened in a patient's chart. We need to be able to follow the path of everything that was done in the EMR. We need to know alerts that were triggered, what they said, when labs, XRs, etc. were acknowledged. We need to be able to see any comments that were added to those things when acknowledged. You should be able to follow every step. That is a true audit log.

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Linda Pfeifle over 2 years ago in Security 12 Product Owner Review

Invalid Login in Web Client

It would be RELLY great if the "Invalid Login" can be updated/changed to "Login is Locked" or something like that so that the users are aware that they ARE actually locked out.
Guest 2 months ago in Thrive Web Client 0

Check In Schedule

When updating patient status to "checkin", it would be helpful if this could be added to the status filter options in the daily schedule to be able to view only patients that have been checked in. Or to have the option to make each status a differ...
Guest 4 months ago in Patient Scheduling 1

Application error

Can we remove the inital screen that shows the application error and then the user has to click details to view or print. Can't we just have the details with the option to print display instantly. I have placed several job aides to instruct users ...
Guest 4 months ago in Technical 0

Order Verification Security

Currently, it is possible to restrict users from verifying orders from Pharmacy via the Order Verification module, however, there is no way to control which specific order types a user can or cannot verify within the Verify Orders queue in Charts ...
Angela Plummer 2 months ago in Security 0

Patient ability to message us from Portal customizations

We'd like to customize the stock options available for a patient to pick, such as Refill Request. Our clinic directs all refill requests to the pharmacy, and would like to not have this as an option. Laura Colbert
Laura Colbert about 2 months ago in MyCareCorner 0 Product Owner Review

need reports for patient connect for totals - daily and by modality

we need to be able to do some reporting on number of patients scheduled, daily and monthly totals and by modality
Guest 3 months ago in Patient Connect 2

Create a (active user) UBL Clean up button

In one of the recent updates a Rule Cleanup button was added to the Rule Management area in System Administration. With the communication center now being used and chart communication being used more at our facility it would be great if we could h...
Sabrina Wiles over 2 years ago in Security 6 Open for Comment

Isolation status in Id panel

To either have the ability to edit isolation precautions in the ID Panel of the patient's chart or CPSI could add standard precautions. We wouldn't know if the field was blank because it was just a regular standard precaution patient or because th...
Guest 5 months ago in Thrive Web Client 0 Open for Comment

Updated Scheduling auto refresh

Our staff, especially at the clinic, are finding that they are often double booking patients if they forget to refresh the schedule before starting the process. The schedule should auto update every so often or be able to personalize each schedule...
Alicia Oien 10 months ago in Patient Scheduling 0