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TruBridge EHR - Other Topics

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Preferred Name Used printed on facesheet and on schedule

Is there a way to have the patients preferred name or name they want to go by, printed on demo sheet, patient name band, patient sticker, and on the scheduler?
Guest about 1 year ago in Demographics Panel / Patient Scheduling / Registration 1 Future Development

Alerts Tab and Notifications on Tracking Board

It would be great if the Tracking Board Notifications and the Alerts tab worked together so that when labs, (especially) are acknowledged in one or the other place, the "alert' would be acknowledged in the other place. I have trouble with the nurs...
Chris Gabel 7 months ago in Thrive Web Client 2

User roles and access

You should not have to flip back and forth between roles to gain access to something. If you have access, it should be available all the time. Centriq had this feature.
Felicia McDonel about 2 years ago in Security 5 More Information Needed

Spell Check in TWC Clin Doc

We have moved our ED nursing staff from TUX to TWC and they have lost spell check in their narrative parts of documentation. They are requesting to have this functionality restored.
Guest over 1 year ago in Documentation / Thrive Web Client 1 Product Owner Review

Table Maintenance needs Active/Inactive displays and options

All tables need the ability to display Active/Inactive/All. This exists in some locations already like Scheduling Locations and Scheduling Tasks. Other Dream Factory ideas exist for other tables like Physicians and Item Master. It needs to be ever...
Sara Kress 3 months ago in TruBridge EHR - Other Topics 0

Need ENGQUE Alerts and IMPROVED IMS Dashboard

Unfortunately, we have FREQUENT issues where our interfaces completely stop. When this happens, there is ZERO information provided on the IMS Dashboard to identify that there is a problem. We have to open a ticket and inevitably hear that our ENGQ...
Kim M Carr 3 months ago in Interface 0

Password Reset for My Care Corner within TruBridge

It would be nice to have a way to send patients a password reset for their portal within their TruBridge account. We have patients call for this often and it is not intuitive for them to get to the "Forgot Password" option on My Care Corner websit...
Kelsey Drouhard 3 months ago in MyCareCorner 5

Security Switch information

Security Switches information I. It would be fantastic to have an I next to each security switch on CL4 where when hovered it would say what exactly that switch is affecting. Path and or multiple paths if the switch affects more than 1 area. I hav...
Scott Wright 5 months ago in Technical 1

We need a more detailed audit log to find out what happened in a patient's chart. We need to be able to follow the path of everything that was done in the EMR. We need to know alerts that were triggered, what they said, when labs, XRs, etc. were acknowledged. We need to be able to see any comments that were added to those things when acknowledged. You should be able to follow every step. That is a true audit log.

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Linda Pfeifle about 2 years ago in Security 11 Product Owner Review

Nurses need to be able to edit demographics from the web side without having to change departments to business office.

We have our nurses register from the tracking board on weekends, evenings, and holidays when the business office staff are not in the facility. We want the nurses to stay on the web side, but if they make a mistake with a patient's information whe...
Linda Pfeifle 3 months ago in Thrive Web Client 0