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TruBridge EHR - Other Topics

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Remove the feature that removes the insurance from account when scheduling

Remove the feature that deletes the insurance from an active account when scheduling.
Sara Espinosa 11 months ago in Patient Scheduling 0 Product Owner Review

Schedule Maintenance

We are requesting that when Alternate Closures or Edit Blocks are set up on a Location that when the range end date is met, the system removed the closure or block to keep the scheduling system functioning at maximum efficiency. We are currently h...
Susan Gutjahr 12 months ago in Patient Scheduling 1 Product Owner Review

Scheduling Patient Appointments - Default Sort to most recent on Top

When in Scheduling, Patient Appointments, please default the patient list of appointments to the most recent appointments on top vs the oldest. We always have to select the appointment date column twice to resort.
Susan Gutjahr over 1 year ago in Patient Scheduling 1 Product Owner Review

Scheduler Instructions Pop Open

When instructions are placed on a specific resource, they show with instructions (1). It would be great if we could have the instruction pop open so they are not missed.
Heidi Hostert over 2 years ago in Patient Scheduling 1 Product Owner Review

Better separation of information in WebClient

alternating colors on the white board and the grid lines in the Lab application cumulative would really enhance the ease of finding information. The are present in Thrive UX, but not in webclient
Belinda Dorrance over 2 years ago in Thrive Web Client 1 Product Owner Review

Ability to block access to Thrive versions (TUX) for adoption of TWC

It would be beneficial to increase adoption of TWC if we were able to block the TUX for certain users. We should have the ability to guide users into using the versions we have requested, but end users are not always compliant and some prefer what...
sara downing about 2 years ago in Thrive Web Client 0 Product Owner Review

Integrate communication center more seamlessly into the Tasks area of web client.

Our facility would like to eliminate the old chart communication entirely. However, we have clinic nurses that cover each other's inboxes. Unless I'm mistaken, I don't see a way we could continue to do this with the updated mail in communication c...
Cole Romero about 2 years ago in Communication Center / Thrive Web Client 0 Product Owner Review

UBL-need field to indicate company user works

We need a field in the UBL to indicate where the user works. We need a way to track external users from business associates/care partners. There are many external organizations that request user access to a hospital's EHR and we need a field we ca...
Kim M Carr over 2 years ago in Security 0 Product Owner Review

allow changing of log in name

Please allow for modification of log in name. Example if person gets married, name change, etc. I went to re-enable an old test doc account today that was set up as numbers only and was unable to enable it because it was set up as only numbers for...
Abbey Eskridge almost 2 years ago in Security 0 Product Owner Review

PATIENT FACING FUNCTIONALITY NEEDS TO INCLUDE LANGUAGE OPTIONS

I recently received a request from a patient for an electronic link "in Spanish" for the My Care Corner patient portal. Currently when sending a Portal Invite from the Portal Management screen in TUX or TWC, it isn't possible to choose a language....
Mark Boomhower almost 2 years ago in MyCareCorner 1 Product Owner Review