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Break the barrier between help desk and dream factory

I wanted to raise two important concerns that are impacting system improvement efforts and overall user experience: 1. Lack of Communication Between Teams There appears to be a disconnect between the help desk, training (recommended workflows), an...
Janna Sartin 10 days ago in Dream Factory 1
10 MERGED

Please provide updated Web Client documents on CPSIQ

Merged
I would like to suggest a couple new recordings and user guides be added to CPSIQ for Web Client processes. Initial Login for Nursing Staff (Best Practices/Preferred Methods) This would include how to login, how to save shortcut, how to "Pin" the ...
Kelsey Drouhard over 1 year ago in TruLearn 0 In Development

TruLearn recordings (briefing and release event) time stamps

We need time stamps related to topics attached to the video descriptions. For example, Code Status (2:32), Isolation (3:08), etc.
Teddy Busby about 1 year ago in TruLearn 2 Shipped