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Communication Center

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Broadcast Message Board Needs Template

Instead of having ONLY a free text to compose a message each time I want the option for our office to create and save a scripted message to click and use when the situation applies and then just fill in the [] with the specific date. See example.....
Alisha Kaup 20 days ago in Communication Center 0

Image Title connection with Communication Center > Document Name or Document Type or Document Category

There needs to be some type of connection with setup of Tables > Business Office > Images > Titles (aka Image Titles) and Communication Center > Document Name or Document Type or Document Category because there is a lot tied to Image T...
Cassi Loutzenhiser 6 months ago in Communication Center 5

Mass Clearing Communication Console Notifications

We need a way to mass clear out notifications in communication console. Especially when we first started opening up the communication console staff were getting hundreds of old notifications for faxes that had already been deleted in Faxage. The o...
Caitlin Strapp 10 days ago in Communication Center 0

Allow for Chart Communication notifications to be seen on any screen rather than just the home screen.

Many times, Chart Communications are not seen fast enough because it does not send a notification anywhere other than the home screen. I wish this could be put at the top of the screen no matter what part of CPSI we are in and maybe be able to lea...
Georgia Finch 6 months ago in Communication Center 3

Communication Center-Ancillary needs notice of failed faxes in ancillary dept

With old conventional faxing in CPSI, we used to have a"flash" at the bottom of the screen that would alert users of failed faxes, but that does not function for Faxage. Our ancillary departments would like this feature back (added to communicatio...
Kim M Carr about 2 months ago in Communication Center 1

Decline option for referrals

It would be great to have an option in Referrals to be able to mark it "Declined" to denote when a patient has declined to go through with the referral instead of just having to mark it Complete.
Kari Reintsma about 2 months ago in Communication Center 0

Add Send Message, Fax and Secure Text to the Summarized Lab Result Provider Folder

When a provider is reviewing Labs in the Summarized Lab Task Folder it would be very helpful if there was the option to Send as a Message, Fax, or Secure text. This is the workflow we would like to implement: Provider reviews all of the patient's ...
Krystal Anderson about 1 year ago in Communication Center 7 Product Owner Review

E-sign options

there needs to be the ability to add e-sign from all document entry points (scanning, communication center, etc) not just batch scanning. We have several documents that come in via communication center faxing that need a provider signature from ou...
Tara Elliott 9 months ago in Communication Center / HIM 2 Product Owner Review

Communication Center Faxing forward fax to another fax number from within the fax

When you have the fax open and are looking at it there is no option to forward fax to another fax # and there is only the option to forward as message so can only send internally. So in order to forward to another fax # then you have to back out o...
Cassi Loutzenhiser 6 months ago in Communication Center 1

Communication Center - Faxing - allow fax assigned to pt to be routed for signature

We love Communication Center Faxing. We love that we can take an incoming fax and attach it to a patient and to a specific visit. Now we need to have the ability to take the attached fax and assign it to a user for review or signature purposes. We...
Susan Gutjahr almost 2 years ago in Communication Center 9 In Development