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Communication Center

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Referrals needs overhaul

Referrals needs major improvements. Something like where we start with referrals/transition of care, but from there have more room for comments, documentation, etc we can type in, then to allow us to attach multiple documents from clinical history...
Guest 18 days ago in Communication Center / Health History 2

Sticky date range for chart communication

Date range defaulting to 1 month on chart communication is not ideal for all users. At least the option to make the range selected sticky would benefit all users.
Guest 18 days ago in Communication Center 0

Prevent deletion of previous users communications

If someone is replying within the communications tab, they have access to delete the prior conversation. This prevents continuity of care and what has already been completed or discussed between staff, the provider and the patient.
Guest about 1 month ago in Communication Center 0

Allow for Chart Communication notifications to be seen on any screen rather than just the home screen.

Many times, Chart Communications are not seen fast enough because it does not send a notification anywhere other than the home screen. I wish this could be put at the top of the screen no matter what part of CPSI we are in and maybe be able to lea...
Georgia Finch 8 months ago in Communication Center 3

Image Title connection with Communication Center > Document Name or Document Type or Document Category

There needs to be some type of connection with setup of Tables > Business Office > Images > Titles (aka Image Titles) and Communication Center > Document Name or Document Type or Document Category because there is a lot tied to Image T...
Cassi Loutzenhiser 8 months ago in Communication Center 5

Adding a Note to documents in C/H that sends a New Request not Message

In Clinical History, we have the option to add a Note to a document/result. This opens in the Communication tab and opens the New Message screen. We would like this to open the New Request screen. This way the recipient also gets the patient's pho...
Guest about 2 months ago in Communication Center 1 In Development

Broadcast Message Board Needs Template

Instead of having ONLY a free text to compose a message each time I want the option for our office to create and save a scripted message to click and use when the situation applies and then just fill in the [] with the specific date. See example.....
Alisha Kaup 2 months ago in Communication Center 0

Add Send Message, Fax and Secure Text to the Summarized Lab Result Provider Folder

When a provider is reviewing Labs in the Summarized Lab Task Folder it would be very helpful if there was the option to Send as a Message, Fax, or Secure text. This is the workflow we would like to implement: Provider reviews all of the patient's ...
Krystal Anderson over 1 year ago in Communication Center 7 Product Owner Review

Communication Center-Ancillary needs notice of failed faxes in ancillary dept

With old conventional faxing in CPSI, we used to have a"flash" at the bottom of the screen that would alert users of failed faxes, but that does not function for Faxage. Our ancillary departments would like this feature back (added to communicatio...
Kim M Carr 4 months ago in Communication Center 1

E-sign options

there needs to be the ability to add e-sign from all document entry points (scanning, communication center, etc) not just batch scanning. We have several documents that come in via communication center faxing that need a provider signature from ou...
Tara Elliott 11 months ago in Communication Center / HIM 3 Product Owner Review