Dream Factory by TruBridge Ideas Portal
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Report locations advancement

Would like to see increased functionality in the report locations table. Need more felids for that table to include more than 15 characters for the description. Allow to add an address and phone number to the location. Hard to use this table in co...
Guest 6 days ago in Dream Factory 0

There should be cheat sheets for all general processes in Thrive/TruBridge EHR.

We can find videos for some general processes but not actual PDF cheat sheets. We don't always have time to watch a video and like to have cheat sheets for reference for nurses, registration staff, billers, etc. These cheat sheets could be in TruL...
Linda Pfeifle about 2 months ago in TruLearn 1

TruBridge Client Center Support categories make sense or be clearer

We need the TruBridge Client Center Support page Create New Situation "categories" to be easier to understand or we need more options or something. I've taken to ctrl+F through the pdf of TruBridge Client Center Support User Guide to attempt to fi...
Cassi Loutzenhiser 26 days ago in TruBridge Client Center 2

make it to where when you give discharge instructions it will print out in english and other languages both so the nurse and the patient that does not speak english will understand what each is signing (ex. spanish).

make it to where when you give discharge instructions it will print out in english and other languages both so the nurse and the patient that does not speak english will understand what each is signing (ex. spanish).
Stuart Turner 5 months ago in Dream Factory 1

Make Trulearn update/educational videos easily shareable

Can we please have an option to easily share update/educational recordings directly from trulearn via a "share" icon similar to what you see with social media or shopping links? I would really like to be able to easily attach/export these videos t...
Cole Romero 4 months ago in TruLearn 6 Unlikely to Implement

Service Status Webpage

Given recent events I feel like a page we could pop on over to that displayed current service status would be beneficial for both the client side and the tech/support side. Since, we would know what's going on and not have to call in just to have ...
Matthew Vinton 26 days ago in TruBridge Other Categories 0

Board that tells what departments are ready to use WC instead of TUX

With Web Client constantly getting patch upgrades, which departments are completely ready to use Web Client. Could there be a board that would let us know which departments have complete and ready screens? It is very hard to encourage use of WC wh...
Amy Miller 4 months ago in TruBridge Client Center 2

We would like to see how the Dream Factory ideas are progressing, not just a status change. Provide updates.

The most we see in the Dream Factory is a status change of in development or future development. We need some dates to go along with those statuses. Some of those ideas have said in development for months to years. We want to know how those ideas ...
Linda Pfeifle 2 months ago in Dream Factory 7 In Development

High priority or critical Situations

There needs to be a way to mark Situations has high priority or critical or something to get someone to look at it IMMEDIATELY because if I call in a Situation all that person does is create a Situation on the support portal for me and calling doe...
Cassi Loutzenhiser about 2 months ago in TruBridge Client Center 1

TruLearn Updated Courses

I think TruLearn is a great resource to use for training purposes, however a lot of the role based courses are still using TUX. We need new courses that set a standardized workflow of how each role should perform their duties based in WebClient. E...
Caitlin Strapp 10 months ago in TruLearn 1 In Development