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AR | Revenue Cycle

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Request remove option to print Patient Acc Detail with SS#

A Patient Account Detail was generated for a patient which included Soc. Sec. Number. Patient complained. We believe the Print Patient Social Security Number box was accidently checked (may have intended Hospital Name & Address Check Box). Can...
Michael Kane about 1 year ago in AR | Revenue Cycle 0

Re-Program How System Auto Calculate Observation Charges

1-Re-Program to determine Observation Charges based on Observation Admission and Discharge Order date and time 2-Inital and multiple varying rates
Clarissa Calhoun over 1 year ago in AR | Revenue Cycle 1 Product Owner Review

JB Manually Generate Claims and Settings Run Properly

We have issues where a claim is manually generated and the rules in our tables do not work. Example, Clinic Code table, Separate Claims, etc do not run so the claim ends up being wrong and causing a lot of work once it gets to TB to correct to fin...
Jennifer Baumgartner 12 months ago in AR | Revenue Cycle 0

Display account balance from charge entry and AR Receipt entry screen

I would like to be able to see the account balance once I enter the patient account for charge entry and AR Receipt entry, similar to receipts batch entry screen.
April Nelson over 2 years ago in AR | Revenue Cycle 2 More Information Needed

Ability to enter Waste

We would like the ability to enter supply waste through the charges screen. There is an option for Medication Waste but not supply waste
Lori Luciano almost 2 years ago in AR | Revenue Cycle / TruBridge EHR - Financial 0

Guarantor Payment Minimum Payment Received Create Option to Not Advance Aging on other Guarantor Accounts

Facilities that are currently processing Guarantor Statements need an option that if they they post a minimum payment to any guarantor visit; that the remaining visits under the guarantor will not advance aging cycle.
Clarissa Calhoun over 1 year ago in AR | Revenue Cycle 1 More Information Needed

Pop Up Alert for Credit Balances

It would be nice to have a pop up message tells us if we are about to throw an account into a credit. This would be especially helpful for the patients who pay through 3rd party collections and those who mail in payments, as our payment poster doe...
Carrie Walker almost 2 years ago in AR | Revenue Cycle 0

Guarantor collection letter

I have had several sites that send guarantor letters who would like to be able to send guarantor collection letters. All accounts that are at a collection code 3 or A should pull. The letter should then list each account, DOS, and balance due. Oth...
Karla Essmiller over 1 year ago in AR | Revenue Cycle 0 Product Owner Review

JB Auto add Contractual to an Item based on insurance

Would like to setup items numbers to be able auto contract off based on insurance or service code and not generate on a claim. Example, Medicare/Medicare Advantage Influenza and Pneumo vaccines are not to be included on a claim and need to be set ...
Jennifer Baumgartner about 1 year ago in AR | Revenue Cycle 4 Already Exists

Fix HIDI abstraction birth weight error

Birth weight required for newborn error on HIDI report requires manual correction. Have had 6 sits about this since first quarter 2022. Is there a way to please program it so that the correct weight pulls to UB?
Teddy Busby about 1 year ago in AR | Revenue Cycle 0