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TruBridge EHR - Financial

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Optimize Thrive ATB for account follow-up and Global efficiency

Problem Identification: Current ATBs available in Thrive lack age buckets for account assignment and review for all 30 day buckets up to day 365 from Discharge or DOS. In addition they lack last Insurance payment amount and date and other essentia...
Cam Pearl over 1 year ago in AR | Revenue Cycle 0

Add DECLINED to RELATIONSHIP LOOKUP CODE

Can DECLINED be added to the Relationship code as there are instances where patient refuses to provide any but it is not UNKNOWN to patient. SIT#10222529 request for this was declined as it requires a SW change. (Not Table driven)
Michael Kane 4 months ago in Registration 0

MRN Level

A medical record number level would be helpful to scan documentation to that we receive from outside facilities that DO NOT connect to a visit/account.
Guest 7 months ago in HIM 1

Mass Change Fields in insurance company table

Please allow for mass changing in all fields in the insurance company table.
Guest 7 months ago in AR | Revenue Cycle 1 In Development

Add birthdate as required field for tracking board quick registration

Our site would like to have birthdate as a required field when utilizing quick registration through the tracking board.
Guest 10 months ago in Registration 0

need to be able to edit Marital Status Codes

The system has many codes for Marital status that are not compatible with other systems that it interfaces with, such as PACS for Imaging. When these don't match, the orders will not cross the PACS interface. This delays care as the users are inve...
Cheryl Hinman 6 months ago in Registration 0

Thrive needs less clicks in the system all over - Clinical and Financial.

There are so many places where there are extra clicks needed. Either there is a save and back arrow, update and back arrow, magnifying glass and update and back arrow. There are also no consistencies as sometimes it is a back arrow, update, save, ...
Linda Pfeifle over 1 year ago in Thrive Web Client / TruBridge EHR - Clinical / TruBridge EHR - Financial 3 More Information Needed

In Account detail or account summary or really any area need ID Pannel

When working in patient financial services or Billing and if I need to know the patient’s DOB or address or phone number etc. I have to go into Census or Patient Profile. This can be a hassle if you are working in the account detail or Account Sum...
Janna Sartin 3 months ago in TruBridge EHR - Financial 0

Pharmacy and Materials Management needs a way to track Expiration Dates

Please make a way for Pharmacy and MM to track the outdates so that you can easily run a report and see what items are going to expire for reordering and to pull from the supply. This would save a lot of time of monthly checks through all the supp...
Jasmine Shea almost 3 years ago in Materials Management / Medication Management 4 Already Exists

Ability to view ALL unposted charges for ALL CS#'s

We need the ability to view ALL unposted charges regardless of CS # or date. We FEAR there are several unposted charges lost in limbo and do no have an ability to view them.
Sara Espinosa 3 months ago in AR | Revenue Cycle 0