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TruBridge EHR - Financial

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First time statements after insurance pays

The system only prints first time statements after patient discharge before insurance pays. We would like first time statements to generate once insurance pays and the account is now listed as private pay. And then that account would appear on the...
Guest 22 days ago in AR | Revenue Cycle 0

Add Authorized Rep to Demographic Banner

It is urgent that there needs to be a better place to identify an authorized rep. People need to know who they can and can't speak to right as they receive a phone call about a patient. This is not even available on the standard Facesheet which is...
Georgia Finch 4 months ago in Registration 0

Lab Items with more than 15 associated charges

We need to have a way to bill for more than 15 associated charges on a lab item. We have some testing the have 20-30 charges on them. Support says we can build order sets but order sets are not used in Lab so they would have to remember on these t...
Jennifer Baumgartner 3 months ago in Ancillary / TruBridge EHR - Financial 1

Add Discharge Diagnosis to ER Log

We would like a field for Discharge Diagnosis added to the ER Log. Chief Complaint is used for symptoms, state surveyors will review our ER Log and our policy states it must have Discharge Diagnosis on the log
Leslie DeSmet almost 2 years ago in Registration 3 Product Owner Review

Preferred Name Used printed on facesheet and on schedule

Is there a way to have the patients preferred name or name they want to go by, printed on demo sheet, patient name band, patient sticker, and on the scheduler?
Guest over 1 year ago in Demographics Panel / Patient Scheduling / Registration 3 In Development

Name Alert with same last or first names

Users are warned when they attempt to create a record for a new patient (or look up a patient) whose first and last names are the same as another patient, or attempt to look up a patient and the search returns multiple patients with the same or si...
Sara Chacon 8 months ago in Demographics Panel / Registration / Tracking Board | Patient Search 1 Open for Comment

Need to support the use of a wireless signature pad for registration.

We would like to use a wireless Topaz Signature pad that multiple computers can access and use. We have 4 people in our front office and any of those people could register a patient, but only 2 of them have signature pads and to purchase extra sig...
Linda Pfeifle 6 months ago in Registration 0

Digital Signature on a tablet or i-pad

In an effort to streamline the registration process and keep up with other EMRs, please implement Digital Signatures at registration that can be completed on a tablet or i-pad. This would be more HIPAA compliant and convenient for the patient and ...
Patsy Boehme over 1 year ago in Registration 1

Ability to lock Documentation for behavior health and psychology patients

Locking of Documentation. There needs to be a way in CPSI to lock documentation for Behavior Health/Psychology patients. At BMH we have both services and currently using paper for documentation due to they need to be more secure than what CPSI cur...
Jennifer Brockhaus over 3 years ago in Documentation / HIM / Notes 15 Open for Comment

Stay Type not fixable

Make stay type fixable to the point that if someone is registered wrong and the chart has been charted on. Make to where we can change to the correct stay type and the number changes with the stay type ex. (inpatient starts with 1 and clinic patie...
Stuart Turner 30 days ago in Registration 0