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TruBridge EHR - Financial

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Hard stops in registration census screen

Need to have the ability to have hard stops for certain fields within the account registration census screen. Staff are able to bypass any fields marked as required if they never go into that field. This functionality needs to be updated to have r...
Jennifer LaBombard 2 months ago in Registration 0

DECEASED

When an expiration date is added to the profile all future scheduled apt should be auto cancelled and when you go to search the patient by name it should show deceased as well instead of clicking into the chart for it to pop up.
Kiley McNemar about 1 year ago in Registration / TruBridge EHR - Clinical 2 Product Owner Review

Set up recurring payments without an AR balance

We would like to set up recurring payments for patients without an AR balance. Example: our self pay cardiac rehab patients are billed $60 every month, but we can't set up auto pay because there is no AR balance in persona pay. We are also trying ...
Guest 10 months ago in AR | Revenue Cycle 0

Hard Stop ER Log

We need a way to hard stop all fields in the ER Log to completed before nursing can discharge the patient from the tracking board. We are missing a lot of critical data.
Brandy Wolf over 2 years ago in Registration 0 Product Owner Review

Med orders should be allowed with or without CPT codes

When CPT codes expire, the nurses are unable to enter an order for a med. This disrupts patient care. We can get the renewed CPT code on later, prior to billing as they always leave a note. Or if not, an edit can be created to send them back. This...
Teddy Busby over 1 year ago in AR | Revenue Cycle / Medication Management / Order Management / TruBridge EHR - Financial 5

MSP Questionaire - Clinic

Need to have clinics be able to be prompted to complete the MSP questionaire. As the system currently is, clinic registration does not go into Patient Functions and now we have to force them to make extra clicks to get the MSP completed.
Jennifer Baumgartner 17 days ago in Registration 0

In Clinical History, scanned items need to show date entered by scanner, not date item was scanned

A longstanding issue with information management has been that from the Clinical History app, the date of a scanned item reflects the date the item was scanned, not the date of occurrence that was manually entered during scanning. This is a signif...
Nikki Csiki almost 2 years ago in Clinical History / HIM 11 Future Development

Auto nightly backup of patient schedules

It would be nice for nightly backup of all schedules in our system so that in the instance we are not able to get into TB EHR we can still have a schedule we can go off of. Printing these out nightly would be a lot of work due to the amount of sch...
Jennifer Baumgartner 5 months ago in Patient Scheduling / TruBridge EHR - Financial 0

Patient ID photo should show in registration/patient profile (financial side screens)

Currently, the patient identifying photo does not show in the patient profile when registering a patient. It has been requested that this be easily viewable during the registration process to improve confirmation of patient and also collection of ...
Kelsey Drouhard about 1 year ago in Registration 1

Copy Claim Information at Profile Level

In hospital registrations at the visit level, there is an option to copy claim information when you input a financial class under the same structure as an existing financial class for a different visit type (ex: patient has CB1 insurance for OP an...
Guest 5 months ago in Registration 0