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TruBridge EHR - Financial

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New Profile and Capturing Information

When getting a new patient into our system never seen before it has a hard stop for Last Name, First Name, DOB, Birth Sex. then we get the phone numbers then are taken to make an appointment. I would appreciate a button to click to have the "optio...
Alisha Kaup 11 months ago in Registration 0

Patient Profile and Census screens need reprogramming

There are many issues with the current options. *Phone numbers: which number do they want contacted by first? Cell or Home? *Patient Connect: which (home call, cell text, email) do they want as primary (this currently Communication Preference on p...
Sara Kress 6 months ago in Registration 0

DECEASED

When an expiration date is added to the profile all future scheduled apt should be auto cancelled and when you go to search the patient by name it should show deceased as well instead of clicking into the chart for it to pop up.
Kiley McNemar over 1 year ago in Registration / TruBridge EHR - Clinical 2 Product Owner Review

In Clinical History, scanned items need to show date entered by scanner, not date item was scanned

A longstanding issue with information management has been that from the Clinical History app, the date of a scanned item reflects the date the item was scanned, not the date of occurrence that was manually entered during scanning. This is a signif...
Nikki Csiki almost 2 years ago in Clinical History / HIM 11 Future Development

Charge Set - Full Description of Item

In Charge Set Maintenance you should be able to search by description or Item number to add to the charge set. Once you add an item it would be nice if in the Charge Set Setup the full description of the item showed, not the short description, it ...
Autumn Griess 5 months ago in TruBridge EHR - Financial 1

Med orders should be allowed with or without CPT codes

When CPT codes expire, the nurses are unable to enter an order for a med. This disrupts patient care. We can get the renewed CPT code on later, prior to billing as they always leave a note. Or if not, an edit can be created to send them back. This...
Teddy Busby over 1 year ago in AR | Revenue Cycle / Medication Management / Order Management / TruBridge EHR - Financial 5

Set up recurring payments without an AR balance

We would like to set up recurring payments for patients without an AR balance. Example: our self pay cardiac rehab patients are billed $60 every month, but we can't set up auto pay because there is no AR balance in persona pay. We are also trying ...
Guest 11 months ago in AR | Revenue Cycle 0

Patient ID photo should show in registration/patient profile (financial side screens)

Currently, the patient identifying photo does not show in the patient profile when registering a patient. It has been requested that this be easily viewable during the registration process to improve confirmation of patient and also collection of ...
Kelsey Drouhard about 1 year ago in Registration 1

Item Master- inactive sort

Could an inactive sort option be added so that you can focus on the active items only and not have the inactive ones also showing in the listing.
Jessica Clabaugh 10 months ago in Materials Management 2 Product Owner Review

Scanning insurance cards is slow

Inside the web client, the scanning of insurance cards is really slow, just spins. CPSI said that programming is making a built-in way to do these functions eventually, but there is no timetable on it, and there isn't much to speed the process up ...
Cody Burchfield 3 months ago in Registration 1