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TruBridge EHR - Financial

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Charges - allow ability to add account detail notes

Utilization Review works almost exclusively now in TWC. However, they have to jump over to system menu to put in account detail notes. Please add the ability for them to put in account detail notes from the Charges application in the Chart. This s...
Susan Gutjahr 9 months ago in AR | Revenue Cycle 0

Instead of using personnels initials on reporting, use their names

Our facility has a lot of people who perform registrations. When doing audits, I was unable to correctly identify which clerks were making errors and needed more education. At one point, we had 5 people whose initials were JH that were all creatin...
Candace Hampton 10 months ago in Registration / Security 3

Scanned Image EFM - Users that do not have access do not need to see image descriptions in the list of scanned documents

It would be really nice for users to only be able to see image descriptions for those items that they have permission to view. Our admissions staff get frustrated with all the images that are in there when they are just looking for 5 different ima...
Jennifer Baumgartner 4 months ago in HIM 0

Insurance Table Alert

With being a new facility just moving to TB/Thrive, it has been quite a learning curve to make sure that our insurance tables are correct. When creating a new insurance company with the codes, it was found out 2 months after the fact that you can ...
Guest 3 months ago in AR | Revenue Cycle 0

Registration & All Staff - Admission / Level of Care Change Order / Discharge - Alert / Notification

LEVEL OF CARE CHANGE: ADMISSION / DISCHARGE ORDER NOTIFICATION: Staff that have to perform registration process need to have an alert / notification when there is an Physician/Nursing Order for admission, level of care change or Discharge for a pa...
Clarissa Calhoun almost 2 years ago in Registration 1 Product Owner Review

Update to billed claim status

The "billed" status in Thrive reports when a claim has been exported from Thrive and sent to a clearinghouse. It is not an accurate representation of when the claim was sent to the payer. Claims can sit at the clearinghouse for days, weeks, or eve...
Danielle Zirlott over 1 year ago in AR | Revenue Cycle 2

Designated Area for CommonWell Enrollment Status

We have been registering patients within CommonWell HIE for many beneficial reasons. We need a good place within the patients profile to denote that they have been registered. It is too lengthy of a process to go into the CommonWell application wh...
Nash Powell 6 months ago in Registration 0

Print electronic record

Printing the patient chart is taking a very long time. Path HBM- enter patient number- Medical records- Print electronic records. Many applications allow 1000s of pages to be printed to pdf in a matter of minutes. But printing patient chart from T...
Suby Philip about 2 years ago in HIM 7 Open for Comment

Ability to rename a scanned image after save function.

In Centriq, a person with permissions could go into patient registration and access the scanned images. Those images could be renamed if, say, someone were to make a tyypping error! As it is now, the best practice recommended is to print out the s...
Guest about 1 year ago in HIM 3 Product Owner Review

Auto Code Finish Based on Service

Would like a way to set a service code up that auto finishes the account so that Coders do not have to touch the account. We have several services that do not require a coder to code, example employee screenings, wellness (health fair) self pay, l...
Jennifer Baumgartner 5 months ago in HIM 0